Beware
If you subscribe then download issues to read later, those issues all disappear when your subscription period ends!!!
So even though you paid for them they are stolen back .
The issues covering the subscription period should be perpetually available to customers.
Better to get the paper versions instead of this robbery.
I subscribed for one year but will never subscribe again.
So even though you paid for them they are stolen back .
The issues covering the subscription period should be perpetually available to customers.
Better to get the paper versions instead of this robbery.
I subscribed for one year but will never subscribe again.
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Response from developer
Sorry for the disappointment. Finally, the App has revamped by a new developer. In the year 2020, further new functions are coming up. I hope you will keep tracking on us and continue using it. Thank you for the comment.
Doesn’t work at all
I was given an annual subscription in October but three months later I cannot open a single magazine。massively flawed and I’ve been conned out of a year’s subscription cost,!
The magazine is pretty good but the app is not good
The magazine is pretty good but the app is not good in that it requires an internet connection to read. I am stuck on a train (or a plane) without internet and I can’t read the magazine. And this means if I do not renew the subscription I’ll lose access to all the contents. I did not expect that. Should have went for the paper version.
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Subscription does not work
I have had a paper subscription in the past and loved hiragana times. I thought the App would be great, but the subscription has not worked. I contacted them, no answer…. Please fix this!!
Doesn’t work
It worked fine when it was time to take my money but not so much when I tried to use it.
Audio doesn’t work
Touts recordings but none of them work. What should be a play button is just a blank, unresponsive red button
App not working on IPad Air
Although the App Store mentions that the app is compatible with IPad Air, it does not open.
Problems with functionality and customer service.
The app wants to charge me for issues even though I’m a subscriber. In the past week I’ve contacted the company three times, asking for tech support. Today I contacted them again asking for a refund since they seem to have no intention of supplying the service I paid for.
Update: It took my reaching out to the company via PayPal, but the app is working for me now. So I’ve updated my rating from 1 to 3 stars. The magazine is great, but the company should have been more responsive to my earlier requests for help.
Update: It took my reaching out to the company via PayPal, but the app is working for me now. So I’ve updated my rating from 1 to 3 stars. The magazine is great, but the company should have been more responsive to my earlier requests for help.
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Best Way to learn and enjoy Japanese
I’ve used everything and am at about the N1 level. I’ve used this magazine before digital was even available. I look forward to every month’s issue. Great materials from beginning level to native. I love it.
Old way of reading magazines online was far superior!!
I have sent more than enough emails for a password reset, to no avail or answer. I can’t get into the app to read any of the issues I paid for.
This is a total failure and unacceptable.
Nicholas Dragon, a reader of Hiragana Times for years.
This is a total failure and unacceptable.
Nicholas Dragon, a reader of Hiragana Times for years.
