Lalamove User Reviews

Top reviews

family stranded at the airport

Driver canceled at the assigned pick up time. This is despite calling a half hour before the pick up to confirm the pick up. I used this service to get a van because my family has too much luggage to fit in a taxi. When the driver canceled my family was stranded. This service is unreliable and their is obviously zero vetting of the drivers. Avoid this app at all costs!
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Excellent

Easy to use - great idea

Great app

I've been using this app frequently to move small pieces of furniture all around HK and it's amazing. All of the drivers have been prompt, helpful and easy to chat with. Highly recommended.

Great service

Top class service, quick and efficient

Great app

Fast reply great service, great app!

Great solution!!

Excellent, fast service as very reasonable rates. Highly recommended especially if you need is delivery (no assembly)! Very pleased with this option and makes it easier when we have to shop at Ikea now.

A totally new level of convenience

Highly recommended. I don't speak Cantonese nor Mandarin. I used this app and I got a van in 10 minutes to move my stuff.

Great

This app makes it very easy to hire a van in HK. Before it used to take ages calling many companies but now only takes a few seconds and the van is there in 10 minutes or less. Highly recommended!

Great service!

Used to move a lot of boxes from an ikea shop. Perfect - quick and very good value! Driver agreed to transport us and our goods in the van!

Does what it's supposed to

Booked van, guy called me before pickup and all was good.
Interface is a bit clunky but worked well enough.
A photo of the van would be a nice touch so I don't have to squint at licence plates.
Rates were excellent - better than calling by phone and I knew exactly what I was expected to pay.
Recommend.
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