Vivavideo is very advanced and has been updated a lot. However, the app used to be a media in which you had an account and videos were able to be uploaded into a post and others could see them and you could see other people’s posts. After having the app for a long time in middle and high school and not having enough storage on my phone, I had to delete it. When I went to download it again and start fresh with a new account I lost access to all the videos on here because the app got updated to only an edit app without the ability to post. Now posts are unable to be made and seen and old videos cannot be accessed. People who did not have videos saved to their gallery are unable to recover them ever again. This was very disappointing, as I worked very hard on these in middle and high school. I was unable to save them to my gallery due to storage usage. I’ve looked up ways to find them and have had no luck. I understand that things need to be backed up but things happen and sometimes storage space needs to be cleaned by deleting in gallery if people don’t have money for a better phone and with how advanced this app is, it should still have the ability to make posts and give people access to old creations that took a lot of effort to make. It also used to be free and now it makes you do a free trial to eventually pay for the special effects.
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Response from developer
Sorry for the inconvenience. We understand your feelings very well, but unfortunately, the project video is saved in your phone as a local cache. If you uninstall the app, the project video will be lost and cannot be restored. We will thoroughly review your suggestions to optimize and upgrade our product, so stay tuned for new updates!