VivaVideo User Reviews

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  • Not as good as it used to be

    A few years ago, I would’ve given this 5 stars. But recently things have gotten more pay-to-use for anything. I understand that companies need to make money, but what I don’t understand is why they are now restricting utilities that were previously made free with the membership that I had before.

    Years ago, viva video had a VIP membership plan which was a one-time payment for life, and I currently use that plan, and it was going smoothly until a year ago. I noticed more and more things that were accessible began to be restricted towards another VIP membership plan. And now more recently, more and more features are being restricted. While I use to have a good range of effects, text, and transitions, the best thing I currently have out of my membership, is a water-mark free video.

    To summarize, more and more features are becoming pay-to-use, and while I think it’s a phenomenal editing software, without the membership, you’re better off editing elsewhere
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    Developer Response

    We apologize for the inconvenience. Most VivaVideo features are free to use without purchase. If you're unable to access your VIP benefits, log in with the Apple ID used for purchase, then open VivaVideo, go to Settings > Restore Purchase to regain access. For further assistance, contact us via the app's settings.
  • Horrible

    This app sucks

    Developer Response

    We are very sorry for the inconvenience caused, and we will continue to optimize it in the future to bring you a better experience. If you have other questions or suggestions, You can contact us through the customer service portal located in the VivaVideo APP settings.
  • VivaVideo is amazing!

    If you’re into video editing, you need VivaVideo. This app makes it so easy to trim/merge clips, add voice-overs, and even create stunning slideshows. My TikTok game has never been stronger! 💪
  • Customer service absent

    I renewed this app in February this year, it suddenly stopped working. I have contacted customer service but all they do is send me a generic email back with no real help rather than checking at their end. I have uninstalled several times to no avail. Very unimpressed!

    Developer Response

    We're sorry you didn't have a good experience! Please first log in to the Apple ID you used to purchase VIVAVIDEO VIP, then open VIVAVIDEO APP>Settings>Restore Purchase. If it is not resolved, you can find the customer service portal in your phone settings to contact us.
  • Wall and portrait painting?

    I also have the pro version which is no longer available, so I already know how MUCH better the themes used to be.
    You should always be improving the app not downgrading it.

    What an idiotic response! You are not improving my editing experience if the template I want to use is no longer available. Why would I even subscribe, if you randomly remove the options I wanted to use in the first place? I already contacted you people,I sent screenshots, you cut and pasted a generic response —— What happened to these themes? Contacting customer service is useless they cut and paste from a set of key word responses without actually reading/solving the problem
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    Developer Response

    We apologize for the inconvenience.We've removed the Templates tab to improve your editing experience and recommend you use the themes feature in the editing toolbar, which contains a variety of music and materials.If you have other questions or suggestions,you can contact us through the customer service portal located in the VIVAVIDEO APP settings
  • App doesn’t work as promised

    I purchased this app for almost $50 well it downs work. I can only use the few music I downloaded in the past, there is tons that I cannot download, either there is a flaw in the app or the developer isn’t updating it. It’s pure garbage and I’m super disappointed with their service. I have requested a refund. DO NOT PURCHASE THIS. I’m beyond frustrated and I feel ripped off by the developers.

    I’m back to write a review, so bear with me as I try to explain. The app works well now. I think the developers must have done some updates. There are two issues I have now: 1) some of my videos get zoomed out, I guess what I mean is that they do not show in full screen, there is a wide black line on each side of the videos, like when you play a very old movie or sitcome in a new TV and it shows those black lines on each side, it’s really quite annoying when combined with other videos that don’t show the lines. I’m wondering if this has anything to do with taking the video in portrait and/or landscape mode but I wish there was an option to get rid of those black lines.
    2) There is a good variety of music, although most of it is not good and they don’t add new music.
    Anyway, the number 1 issues is a bud deal for me and what bothers me the most, I wish they could fix it. I’m looking into a second option app that I hope works better so my video editing looks more profesional.
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    Developer Response

    We're sorry you didn't have a good experience! If you want to crop the video display size, you can click Clip in the function bar below after importing the video, click Edit, and then click Crop to change the size. You can also click edit and then click the fill button to fill the entire video screen with the video.
  • New V Generation

    Christ Noland
    Should be proud proving his worth more than him YEStierLiFe!

    I give three because I know if I give 5 they going to be confused against clarity & Potion.

    Developer Response

    Hello! In order to determine the problem, we suggest you contact our official email: support@vivavideo.tv. If possible, please include relevant screenshots or screen recordings. We will review your feedback and get back to you as soon as possible!
  • Extremely good but delays…

    I’m extremely surprised by the features of this app. I’m an advanced video editor and I can tell this app has a lot of potential BUT right now I’m frustrated because there’s constant sync delays between the music I uploaded and the video. It works but I need to refresh the app all the time, even by doing that it keeps bugging. I believe when is too many transitions and effects it overwhelms the app and it creates a delay in the video. I found the transactions and effects impressive, however the system doesn’t support it as it should. Please fix it 🥺 I’m on trial but if it keeps bugging I’ll need to cancel my subscription.. unfortunately
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    Developer Response

    We are very sorry for the inconvenience caused.In order to determine the problem,You can contact us through the customer service portal located in the VIVAVIDEO APP settings.
  • Big changes

    I used to love this app, not so much anymore. While I completely understand that the developer needs to earn a living and has every right to charge whatever he/she wants I miss the way the effects etc. were setup. I’m sorry but I just don’t find it as good as it used to be for that reason.

    Developer Response

    We are sorry that this adjustment did not entirely meet your expectations. We will thoroughly review your suggestions to optimize and upgrade our product. in addition, We suggest you contact our official email: support@vivavideo.tv, And describe in detail the type of effect you want.
  • Very expensive don't buy

    These people have raised their monthly subscription like hella crazy not at all worth it. I've been using viva for almost 3 years and they are other free software that can let you do edit your videos even better and in 4k. Please don't waste your money on such apps like viva it is crazy to see as they are charging $10 for month which was like 3.99 just a month before. This is hella crazy. Instead you can use CAPCUTT for free and they even let you down hd and 4k videos for free.
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    Developer Response

    We’re sorry you didn’t have a good experience!Because high definition export is a member function,you can buy it on demand. in addition, Most of the features of VIVAVIDEO are free to use.The price of purchasing a member is subject to the display on the page,and we will also provide discounts from time to time. You can follow the event notification.

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