Feedback on St Nectans glen walk.
Response from developer
Thanks for the feedback. Obviously as app developers and walk authors, the prices of attractions in Cornwall are outside our control but I've added a link for the walk to the prices to make it easier to research in advance before deciding to buy that walk vs others. The cafe and toilets can be accessed without paying to visit the waterfall so I've also added a note about that, and to the dogs section that the cafe is dog-friendly. Thanks for the heads-up about the new fencing near Trewinnick.
Maenporth to Budock Water
Lives up to its promise!
Did find it a bit glitchy switching between the written directions and the map which was frustrating. And would be great to have a choice of pricing models - £2.99 for a single walk is really good value but over a week or two weeks’ holiday would add up very quickly, so having the option of a weekly or monthly subscription would be fabulous.
And would love to have a version for our home county of Derbyshire - SO many people would get such value from it in the glorious Peak District.
Response from developer
Thank you. We're sticking to Cornwall for the foreseeable future as an essential part of keeping the directions accurate is that we need to physically drive to each walk location and re-walk to the route on a regular basis to check and update the directions for changes to the path furniture and signage (which happens pretty continuously). (The pricing structure also follows from that as each walk needs to independently fund its own ongoing physical upkeep). If you have a moment sometime to give us a bit more info about what seemed glitchy in the switching behaviour from directions to map, we can see if we can capture some usability or performance tweaks for the next app release (either contact us on more options in the app if you still have it installed or apps@iwalkcornwall.co.uk will also reach us). Thanks again for taking the time to leave a detailed review. Kind regards, John.
Great walking app, easy, informed & up to date
Location doesn’t work, so frustrating!
Response from developer
Sorry to hear you had problems. It takes a while for Apple reviews to come through so this has only just reached me (the "Contact Us" mechanism in the app is generally the best option as this uses email so it's pretty instant). The current app version has been live for several months and has been used by thousands of people without any problems reported so it seems likely it's something fairly specific to your phone. With a bit more info ("contact us" via the app and include the diagnostic info) we'll see if we can help you to troubleshoot why your phone isn't returning the correct location permissions to the app. Kind regards, John.
Neurodivergent friendly
Since the app has GPS, it worked even when there was no signal, and I could switch between written directions (with added additional interesting information about the environment etc), which would automatically update as I reached certain points, and a map with a moving arrow that helped me reorientate myself if necessary.
Went round Golitha Falls, and Siblyback lake, which is an area that we're not familiar with, and found it very easy to enjoy the scenery as the app did all the heavy lifting.
You can also turn your phone off on the wall as it'll beep to alert you if you've gone off track, or reached another way mark.
Thoroughly recommend.
Response from developer
Thank you. Really glad you enjoyed it. The next app release will also include automatic rotation of the map in the direction of travel (i.e. up on the phone will be forwards on the route) to make it easier to process for many people who don't find it easy to mentally rotate the direction they are facing onto "north is up" maps.
Amazing and easy to use
Navigating once on a hike was very ease. I would have been lost on many occasions otherwise .
Fab app
Response from developer
Thank you
Great app - responsive and reliable
Golitha Falls and Siblyback Lake
In the directions it states in red that the footpath sign at number 9 is missing, and to let you know if it has been reinstated. In fact it is still missing but that is a minor issue really. The gate is roped shut in a way that makes it impossible to open and every gate rung is covered in barbed wire, also there is a large sign on the gate stating Beware of the bill!! Needless to say I did not venture in. A shame as it meant much more of the walk was by road.
I have told many people that your app is my favourite ever and that is very true. I hope you have some success in getting the access back
Kind regards
Jane Bavister
Response from developer
Thanks for letting me know Jane, I'll pass this onto the Countryside Access Team at Cornwall Council so they can get the gate sorted out. Obstructing a public right of way is illegal (and there is little chance of a bull on the downs as the land is unenclosed so that's likely to be misleading signage which is also something the council would want to have stern words about). A tip for the app is that on the directions screen of the walk, if you tap on the menu next to a direction number there's an option to report a footpath issue for that direction - that automatically populates an email to the council's Countryside team with all the information that they need about the location and it's then possible to attach photos to the email which can speed things along by saving them sending a ranger out to confirm it's not a red herring. Thanks again for feeding this back. Kind regards, John PS. You can also email me directly via apps@iwalkcornwall.co.uk (or via "contact us" on the more options menu the app).
