Leave a Review Google TV
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I don’t normally write these but this issue has happened a couple of times, across multiple devices, and with multiple movies so it’s become a bit of a pattern.
It seems to work well for the first hour or so of a movie but more and more recently, around an hour and 15 or so I get a playback error. I closed the whole app and quit it, thinking that would help but it just started me at the beginning of the movie with no ability to skip to where I had been previously. If I try to skip ahead, it just buffers endlessly. If it does finally start playing, it will start playing the sound of where I wanted it to start but the pictures of a few minutes into the movie.Show lessNelcent
Very glitchy
I was assigned to watch a movie for school, so I gave this platform a try. I rented the movie for 2 days. It played well for the first hour and 15 minutes. Suddenly the sound quit working, and it started playing a previous part of the movie. I closed the movie, then the app, and came back. It told me the movie was expired. I uninstalled and reinstalled and got access to the movie again, but it skipped me forward to basically the very end. When I tried to rewind it would get stuck at the end. Finally got it back on track, then 5 minutes later audio cut out and it started showing a previous part of the movie *again*. Uninstalled and reinstalled AGAIN, and it started the movie over. I tried to fast forward, and it sent me to the end once again. Big waste of time.Show lessxWillpower
Not worth renting movies through this app
We had to stop start about 16x throughout movie, subtitles ran minutes ahead of picture a number of times, picture went back to random space in movie while the sound kept playing where we were, just stopped playing numerous time, we tried casting to tv through Apple TV, they may as well take that function off. I’m not using this app again. I’d like my movie rental money back. Please improve Google, your other apps are great.Show lessFourtyPlus+
I’d give this a Zero out of 5 if I could
Absolutely useless app.
When streaming movies, it randomly skips scenes to completely different parts of the movie, requiring restarting the app and then manually finding your way back to the right place, only for the same thing to happen again five or so minutes later, and again and again.
Tried redownloading the app and updating it, to no avail.Show lessSCB.NZ
Dumpster Fire of UI and UX
For a Google product, this app is astonishing awful. I’ve used more of it recently for tv shows I love that have left Netflix and other streaming platforms. Here are the problem areas: 1) you can purchase all seasons of a series (1-10) but the interface doesn’t acknowledge you bought all of them and doesn’t separate them out. So you have to search hundreds of episodes in a single line and the same seasons you purchased that are broken out by season ask you to purchase them again to view them in that menu. It’s absurd. 2) there is no “return to view” or “continue watching” orientation in the UI except the one episode you were in anchored at the top of the experience. Once you complete that episode, you have to go back to the menu and find where you were and play the next episode. 3) the experience claims to allow “binge watching” but most shows do not auto play the next episode even when the feature is turned on. After each episode you have to go find your place and play the next which makes it even harder when 1) and 2) above are so poor. Honestly guys, put your celebrated “design sprints” in action and get the right folks from product, ux and design in a room and fix this shitshow. And maybe look at how seasons are sold and appear in the UI vs. buying each individual episode. Not rocket science hereShow lessKevin N Jennings
Garbage UI
I’m boggled by the user interface here. Upset that Friends was leaving Netflix, I bought the entire series for only $50 through Google Play. Great deal! However, the player is crap. First of all, it’s not separated by season. If I want to watch something later in the series, I have to scroll through allllll the episodes before it. It’s also not super obvious where you left off. The episode titles also do not fit on the tiles, not even close. So basically the only info you get is “Season 4 episode 2...The One...” (“The One” is how all the episode titles start). If you leave it on binge watching mode, the next episode starts before the current one is over (seriously! How is this an issue in this day and age?). If you turn binge watch mode off, then once an episode ends, it goes back to the menu with all the episodes, but not scrolled to the episode you just watched or anywhere near there. There is a “Last Watched” indicator on the last watched episode but you have to be right on top of the episode tile to see it. Lastly, there is no option to go back 10-15 seconds like with most other streaming services. Everything about this UI is so so so bad.Show lessIsthisnametakenyet74837483
Downloading Issues
I downloaded this app so I can watch movies on my IPad Pro. After seeing how great this looks I started to download all my movies for offline viewing. It took me three days and a lot of internet use but I finally downloaded all of them. After a few weeks and an update to my IPad all of my movies show they are not downloaded and now I have to repeat this process. Really?!! What sense does it make for me to go through that long process again and wonder if this will happen again. I’m not sure who is at fault, Apple because they hate that I won’t purchase their movies,or Google because they hate I’m watching it on the IPad. There is no guarantee this won’t happen again, and I don’t want to burn through unnecessary data. SOMEBODY PLEASE GET IT TOGETHER!!!
UPDATE!!!
There is no point downloading a movie. As soon as there is an iOS update Apple will remove those downloads and you will have to start all over.Show less3609phoenix
Can’t download the videos I’d purchased 😭
Everything was peaches until by mistake I deleted the movie I’d purchased. I tried to download it again and the second movie I’ve purchased from this app but I can’t download it. The main reason I got this app and made purchases was because of my 2 year old who loves “Finding Dory” so I bought the movie from Google Play. It worked sure fine when I bought back in middle of December. I’d recently purchased “The Lion King” and my son loves it. I tried to download it to his iPad and by mistake I deleted his “Finding Dory” movie so I thought it wasn’t going to be a big deal if I just download it again but IT IS NOT WORKING!!!! I have done everything... and when I mean everything, I did everything. Obviously got in touch with “Support” and the guy tried to help me as much as he could but didn’t solve the problem. I am upset that I can’t download the movies to my son’s iPad, we have to sit in traffic for near two hrs and that was my only way to keep him entertained but not anymore. Please GOOGLE have an update soon and fix this issue. Sincerely, a desperate mom! 🙏🏻Show lessJenifer Cordova
Some Good but More Bad
I live in a rural location & Internet speed is quite slow the main thing I like about this app is I can download videos & play them through TVs without buffering.
There are a LOT of things I do not like about the app - the biggest annoyances are
1) you cannot buy movies through the app
2) the algorithm for "recommended by play" is either badly flawed or does not take into account my purchase history
3) it would really be nice if there was an "ignore list" so that videos that do not interest me would not keep being listed
4) there is not an age level block on the “recommended” list — needed if you want to hand an iPad to a young child
I have seen several people indicating they have playback problems. As I mentioned my Internet access is quite slow but I have had good luck downloading movies to my iPad & watching them on a TV that has a Chromecast plugged into HDMI. This also works well when my wife & I visit with our children while their children watch a movie from my iPad on the TV.Show lesssteve-of-indiana
Awful, horrendous, waste of space
If I could use this product, I would.
However they are f'ing awful. The product doesn't work unless you can add a US or U.K. CREDIT CARD. They send you through a maze of rubbish just to even try and register a cc card but never tell you that it won't work. The HELP function is awful. Their contact centre is awful, everything about this app and its help line is awful. If you live anywhere in the world other than the U.K. and US, don't even waste your time. If I could rate this app as Negative 10 I would. Horrendous communication to people you are trying to sell to!Show lessTanglesNZ
