App is a problem can’t even activate Bivy
Purchased a Bivy yesterday and have been trying to activate it ever since. The app gets the user name and sets up sos info but won’t activate. Trying to “activate” results in a screen that simply tells me I am logged in. I log out and try again, same thing. I tried to send a support message from the app and that doesn’t work either.
You think for the price of a monthly plan and their revenue from the plan activating would fool proof. If they can’t get that working right, what can you expect for the features you need?
You think for the price of a monthly plan and their revenue from the plan activating would fool proof. If they can’t get that working right, what can you expect for the features you need?
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App not free, must purchase prior to download
Back in March 2022 I was able to download the bivy app from the apple store without being charged on several different devices I have. After I had an issue with one device I removed apps including this one. Then, as of the April 2022 app update for “battery optimization” I went to download the app again. However this time it required a in-app purchase be made for “Premium One Month” even though I had not even entered the app itself. Once the payment was completed then the app finished download and I could enter the app. Labeling the app as “Free” with in-app purchases is fraud since, in my experience, to simply get the app downloaded so you can open it requires a forced in-app purchase.
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Response from developer
This is not an expected occurrence. We'd like to help figure out what went wrong and make amends. Please contact us at support@bivy.com
Doesn’t work when you need it to
I hadn’t used my Bivy stick in over a year, the app has been updating regularly. When I opened it I had high hopes since it looked like it had been worked on. When I went to send a text it instantly crashed every single time on my IPhone 11 Pro. It used to only crash with special characters but now it crashes all the time. Absolutely useless. My wife was able to use her iPhone 12 to send the text we needed. What if she wasn’t there? I think of this device as a lifeline and it is not reliable. I will be switching to Garmin.
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This should be two apps!
The Bivy Stick features should be their own app. To much going on in one app.
Still not so good
I bought my Bivy stick a year ago and had many problems, some that were quickly resolved with the new platform. A year later though, there are still big issues. For example, lost message responses, app initiated tracking issues, Extreme phone battery usage (50% over 24 hours without even using the app), etc.
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Excellent!
Excellent product and software
Better get yourself a Inreach
Wow What a terrible device- App. Coming from using a Garmin Inreach I truly regret this purchase. Do yourself a favor and all the hassle, get yourself a easy to use and operate Garmin Inreach. This thing is light years behind the competition.
App stopped working iPhone 11 ios 14
The app stopped working but they keep charging me. You have to open the app to cancel. It’s too bad they allow this. I like the stick when the app worked during the Summer but I just feel cheated the last few months. Can’t turn off billing.
Recent Log In Trouble
I used this for the first time a couple weeks ago and had no problems! Was able to send texts and location in an area with no service. Now I can’t even get the app to work at all. Refuses to let me log in. Constantly says no connection even when I’m on wifi and good cell reception areas. On the website itself I can log in with no issues but the app is useless to me now.
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It mostly works
The BivyStick itself is a fantastic product. The app works and allows me to send messages and get weather information with no issues. The app itself is very colorful with lots of buttons…
But, as others have mentioned, the app is bloated with stuff that is completely unnecessary in the backcountry, making for a convoluted interface that can be rough on phone battery life.
Also, the only way to clear out contacts from message threads that have been deleted is to delete the app and then reinstall it.
Clean up the app, remove all but the needed stuff, and include a way to clear out messages and contacts and this thing gets 5 starts.
But, as others have mentioned, the app is bloated with stuff that is completely unnecessary in the backcountry, making for a convoluted interface that can be rough on phone battery life.
Also, the only way to clear out contacts from message threads that have been deleted is to delete the app and then reinstall it.
Clean up the app, remove all but the needed stuff, and include a way to clear out messages and contacts and this thing gets 5 starts.
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