Another gimmick
Company is a scamSimz7g
Bad sync
Background sync has yet to work. I get an error message every day. Shame that you pay extra for this device and the app hasn’t been updated in 2 years! Records my use on my phone but fails to sync.Csheetz88
Not Flexible Enough
App should allow user more flexibility with settings, specifically the default and advance settings. I never have Bluetooth on so sync about once a week. I should be able to pick the day tray was advanced or if a mistake was made be able to undo it. Currently you have to email customer service.
Why is the default with OrthoPulse 7 days? I was told timing with OrthoPulse is 5 days so why isn’t that the default? We should be able to set our own default days.HLA1000
Not syncing with iOS 13
After upgrading to iOS 13, my app is unable to upload data to the server. I constantly get “background sync failed” even though data successfully uploaded from the device to my phone.cwoodwar6
Problems with Maintaining Bluetooth Connection
Whether it is the app or the device itself, the Bluetooth connection does not accurately track use. After less than 2 weeks’ use it did not record accurately 1-day’s use and 2 days later the Bluetooth connection has stopped completely. I may try deleting app and installing again, but overall disappointed with this app.West Coast Resident
Good
The app is very good it explains everything you need to know about the deviceMr.Oof123455
Could be better
When it works it’s very motivating to see my progress and to see if my OrthoPulse treatment was occurring but the Bluetooth connection seems poor. Not sure if it is the device or the app.Theresa in LA
