Leave a Review MidWest America FCU Mobile
Great App
Cool new features!Lauralie07
Locked Out
After completing the required update, I cannot login by facial recognition, or user ID and Password. Now my wife and I are locked out of our account and the phone number provided is an endless void of non responsive messages. Terrible!Sierra 103
Developer Response
New to this release, we've added an area at the bottom of the login screen to assist members in unlocking their accounts immediately without requiring them to contact us. This option is labeled "Trouble Logging In?" and requires your full account number. If you do not have all of the information available to unlock your account successfully, please contact us so we can help you.New app is awful
Update, It’s not getting any better.
Transfers still take longer than in the previous app.
New app is slow to load & log in & sometimes doesn’t take you to the Home Screen & then hitting the back button logs you out instead of going Home.
Check images have been taking a day or so to show up after the transaction posts, vs the old app was right away.
The previous app was way better than this new version & was one of the reasons I’ve been with MW for such a long time. This update really has me rethinking that decision.
The new app is much more difficult to use than the previous version. It is also VERY slow to load. I did a transfer yesterday from one account to another. Typically this would take less than a day to complete. It’s been over 24hrs now & it’s still not complete. Somehow your debit card is still not Apple Pay compatible 👎🏼Show lessmtaylor195
Developer Response
We apologize for the inconvenience you experienced with the recent transfer delay. We were aware of this issue and are happy to report, it has been corrected. The next transfer you make should be completed in a timely manner. The process to improve the contactless payment experience is also underway for our members. We appreciate your patience in this matter and value your membership with the credit union.