Web Banking User Reviews

Top reviews

Worst banking app I’ve used

Can’t even login anymore… Not on iphone or safari on computer. Only works with chrome at this point. Terrible user experience

Fix your goddamn servers!!!

Almost on a biweekly basis i cannot access my account due to servers being down or in degraded state. The app functionality is below average.

Unstable

Been trying to get it to work all day - keeps crashing and saying needs maintenance. No kidding!

Trash

I thought the banks web app was the worst, the mobile app takes the cake. It barely functions

Crashes all the time

Can’t login and crashes all the the time.
Things to improve:
-Crashes at log in
-Crashes for payments
-Finally please make available the option to freeze the card through the app.
All the others banks have it.

Response from developer

Good Morning, We are sorry to hear it. Could you please contact the +352 4242 2000, they will be able to help you to connect. Best regards.

Garbage

Full of bugs and asks you to resign with client number but hint requests usual passcode.

Response from developer

Hello, in order to help you solve this issue, we invite you to contact our Customer Service Team on (+352) 4242-2000 who will be able to help you solve this problem, Sébastien - BGL BNP Paribas

Keeps asking for luxtrust code

Every time I try to log in, the app asks to enter a lux trust code, even though it is disabled in the settings. Extremely annoying.

Omg please change that new icon

The app is fine. The new icon is a the worst icon ever created for an iPhone app. There is no other iPhone icon with text on it. Please change it immediately.

Missing features

Pretty good app but could be better. Eg 1. show all transactions 2. allow a user to filter to find a transaction eg I wanted to see if all deposits to my account about 4-7 months ago

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