A pleasant way to get around Savannah
Found out about this at the TRYP by Wyndham when we asked about UBER or taxi service. Quickly downloaded the app and began using the service.
The drivers were all friendly and each of the vehicles was clean and roomy.
A great experience for the cost of a tip!
Hats off to the City of Savannah for providing this service.
The drivers were all friendly and each of the vehicles was clean and roomy.
A great experience for the cost of a tip!
Hats off to the City of Savannah for providing this service.
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Service
Excellent concept for anywhere and anyone. App is easy to use and worked well for a first time user.
Terrible customer support
I downloaded this app mistakenly thinking this was the app my university recommended me to download. Now that I want to terminate my account and delete the app, customer service has been completely silent and my ability to terminate is being refused. I despise companies that make it difficult for customers to delete their accounts. I tried several times inputting my email and password and it keeps telling me I am unable to terminate and now have been waiting to hear back from customer support on this matter. If I could give half a star I would
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No way to communicate if something is lost
This is a wonderful service, and I wish my city offered the same thing. However, a friend of mine left a phone in a car and realized there is no phone number to contact anyone working for the Downtowner. We sent an email about the phone and received a reply that it was found and someone would call us at 5PM. We live 6 hours away and changed our plans to wait in Savannah, but no one ever called leaving us to drive home in the dark and in the rain. After someone finally called to ask about shipping the phone, she was extremely rude. Totally ignored and not valued in this situation. Someone only had to call. Very disappointed in the service being unable to call anyone and the total disrespect and disregard for people’s time.
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IS AN AMAZING SERVICE
when I got to Savannah I found out about the service, it's a safe service, and very necessary, as a recommendation it would be even more great if they extended the hours, I mean, the current hours are great, but it would be amazing if they implemented the service in the mornings as well
Awesome
Great service, app is easy to use and accurate pick up info.
I hope it continues to strive.
I hope it continues to strive.
Wonderful service
Our hotel told us about this app when we arrived in Savannah and at first I was skeptical as I never heard of it and because she said it was free, we just needed to tip. I googled it and read that it was indeed a legit service so I immediately got the app and used it several times during our stay. The drivers we super friendly and the vehicles were clean. Hoping this will catch on and be available in many more cities!
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Downtowner
Great friendly drivers so convenient and you never wait more then 13 minutes!!!!
Free rides a perk for locals
Awesome service, door to door pick up/drop offs, convenient, quality clean vehicles, superb drivers best of all IT’s FREE 100%, tips are always a plus. They deserve it
Thank you!
Brilliant and efficient! Thank you Aspen!
