Apple Watch
The current version doesn’t seem to be compatible with Apple Watch. Will this be rectified?
Less features than web based app
Developer says you can control the fan in the A/C with this app but actually you cannot. There is no option to even create the fan component of the A/C as a device. Lowering rating from 2 stars to 1 star for the bad nonexistent workaround suggestion. They clearly did not even try this.
Would be great if it worked
The app “works” on IOS, but you can’t add any devices to a scene, so basically it is useless. You would have thought this would have warranted an update in less than the 4 months since the last release date.
Ezlo
Left Wink for Vera Ezlo plus. The support is great. All but two devices converted. It appears the current version of the app does not handle all the functionality of the Ezlo plus. Geofence is not even in the menus even though I get notices on my phone that Ezlo is using my location. Alerts don’t seem to work. Connectivity to Google Home doesn’t work. The documentation out there doesn’t match the menus in this app. To set notifications I had to go to the website and set them there. I have been told a new app is in development. I have about 30 devices working now. The dashboard design is great. Hope that doesn’t change. Waiting patiently. I think it will be a great product.
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Ezlo secure stopped working!!!
Very disappointed. I have the Vera edge which is amazing. But ezlo secure is not. It worked for about 6 months and now is doesn’t. Technical support takes while to back to you and they call you, you cannot call them only send emails. It’s beyond frustrating. So many bugs.
Still crashes every time
I downloaded the latest update today (15 Feb) but it still crashes every time I try to use the app.
Door bell audio not working after app upgrade
Please do not make users as a testers for your app.
Constant problems
This app has several issues that appear with each version. When trying to run a business that relies on using some features in this app….that then fail is frustrating. I’m almost done with the Vera platform……just too many issues
Response from developer
Hi there, We're so sorry to hear about this. If you're still encountering these issues and haven't done so already, please submit a ticket to our support team at support@getvera.com. We really want to turn this around for you. Sincerely, The Vera team
does not work
When I open this app, it’s closed very quickly. I can’t log in and set up app.
Response from developer
Hi there, We're so sorry to hear about this. If you're still encountering these issues and haven't done so already, please submit a ticket to our support team at support@getvera.com. We really want to turn this around for you. Sincerely, The Vera team
First Apple Watch
Installed the app on my wife’s phone No support for Apple Watch You had a number of updates please bring back Apple Watch support i’ve been with you guys for many years few problemsI’ve had I was able to solve myself I believe one time I need a tech support you guys got right back to me it was deeply appreciated. With Apple‘s iPhone 13 release and Apple software updates maybe you guys can find the time to bring back support for the Apple Watch it was truly amazing. Thank you in advance
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Response from developer
We're so sorry about this Joe. We've forwarded your request to our development team and hoping to bring it back in a future release.
