Leave a Review VeraMobile™
Works great. Customer Support is awesome
Have used Vera for many years now. From time to time a z-wave unit will have an issue, or my Vera software will need updating. I can usually do it myself but have needed help from time to time and have emailed or phoned support and they have always helped me through it. They have even remoted into my controller and straighten it out for me. Such a great support group. Yes they are on a different time zone so it might take overnight but it gets done. They are good at what they do.
BLShow lessBob417
Developer Response
Thank you so much for the kind words. Sincerely, The Vera team.Great App and Great Products
As far as I’m concerned there is no better value out there than Vera/Ezlo. One time controller purchase. Free life time support. Their techs are responsive and knowledgeable on the rare occasions something challenging comes up.
Yes, if I were to have designed the layout it would be a little different based on my personal needs. And yes, there are minor nuisances that pop up occasionally. And yes, there are limitations on what can be connected and controlled. I wish I could connect my Hunter Douglas shades and my VELUX skylights. Otherwise this would be a 5 star rating.Show lessvladthebeerman
Developer Response
We love that you love it, Vlad. Also, thank you for your feedback about the compatibility of Douglas and Velux brands. We will look into those.Awesome Support
I’ve recently transitioned from Nexia to Vera Plus. Nexia has a monthly fee and we used it for 7 years. My 16 devices are ZWave and the change over was slow and mildly frustrating. It took about 4 days to transition. After the devices, I needed to replicate my Nexia scenes which included some delayed timer functions and some dependent device functions. With the help of the Vera Support Team, we were able to replicate all the Nexia functions successfully. These folks know what they are doing and helped lots in getting my new security controller setup. The Vera interface is quite different so it’s been a learning experience. The support team from Vera has been invaluable !!!!!! Kudos to these folks - you go above and beyond !!!!! Thankyou for all your help.Show lessdatakeepr
Developer Response
We love that you love it. If ever need any assistance we'd love to assist. Sincerely, The Vera team.Apple Watch app disappeared
The Apple Watch app disappeared, which I had become dependent on. Searching for another app that has one and coming up blank. Was this intentional or an error?
I really have no reason to come back if it was purposely removed. The Apple Watch was the only reason I usually use this app.Drew555-5555
No longer works with Apple Watch
The latest version of this app no longer works with my Apple Watch. The complication has totally disappeared. It would be nice if this functionality could be restored. The previous version of this app seem to work just fine, both on the Apple iPhone and the Apple Watch.
Thank you so much for taking a look at this issue!Show lessBobXXX-ZZZ
Amazing functionality for the money
I have been using a Vera Controls HA controller for more than 10 years. There is so much functionality that you can do practically anything your mind can conceive. The Vera app is great and their support team is always ready to help when you get stuck.Michael Doug
Works well
I have been using Vera for 6 years now. It was a big help when I lived in NY and I had a house in SC. I was able to control the lights, a/c , water heater and door locks. I just hope that they will continue to support the older Vera controller.Hitechrr
Vera Control for Business
For our needs, this has been a great system to change Z-Wave locks at our properties. Pretty reliable and tech support has always been helpful. Would recommend using this for smarthome application.
Thanks!
SeanSeances an
Amazing Support
Recently Upgraded from Vera3 to Vera Plus. Tech support was amazing and took over my computer and system and in no time got me up and running back to normal. Have used Vera for 8 years and LOVE it.Freezes like Ice
I like the app
And I like Vera. I’ve been using Vera since the beginning. This is an outstanding product with great support. Last week I caused a malfunction that caused my 70 devices. Support called me back quickly and helped me restore everything quickly with a backup. A+. First class all the way with very nice, intelligent people.
Our house is highly automated with about 70 devices. With Vera and Vera mobile this is Very easy to do. Automation and voice control at home are now easy to integrate into your lifestyle. You’ll never want to go back.Show lessKnoKnickKname
Developer Response
We loved to be of assistance and we're sorry for the initial trouble. Sincerely, The Vera team.
