Leave a Review Avast Secureline VPN Proxy
It’s great
The only issue I’m having with it is that it charged my card for the year of it and now it is asking me to sign up???? I have the transaction in my bank account that I was charged for it can you please fix this thank youDevil_phoenix666
Very glitchy
1. For some reason, since installing and activating this app, when I do a search on Google it can’t discern that I’m in the US, so I keep getting info back for businesses in the UK.
2. I’ve had multiple apps just totally quit working on me. One of which is my grocery store app, so this VPN literally prevents me from being able to order groceries online.
3. This app may be good if you are traveling, especially in an airport. I have not had the opportunity to test it in that situation.Show lessDetroit Girl 007
Duplicate services! No refunds
Warning- I was charged for duplicate services and did not know or authorize purchase. Apple and avast are both refusing to give me a refund and I paid twice for two entire year subscriptions!!! Terrible business and customer service even tho it could be a good product. When I called Avast customer service to request assistance with a refund, both individuals were foreign, with strong accents- could not understand their English, and rude.Show lessambieallie
Good with one drawback..
A clean an neat interface, you have to check what kind if service your after though... works good and pretty stable, drawback is that Netflix know all their server ip:s... cant therefore be used towards Netflix to change country....muligan007
Developer Response
Hi, please choose 'USA - Gotham city' as your location and let us know if it's working now. Thanks, AvastKeep loosing connection
Keeps asking to add vpn even though it’s already there is I say no it won’t connect if i day yes it won’t connect I have to reset my networks then it works until it asked again to add the vpn?kwhriffek
Latest Update
Ever since the last update the vpn tells me there’s no internet connection—when there is—so I have to always click “retry.” When I change to a different country location it still shows me as local and in English not the country’s language.
The Photo Vault tells me to upgrade even though I have bought the premium package. Maybe I can delete the apps and reinstall, but I would have to backup one by one and don’t have time for it.
Before the update I had no issues. Maybe your aesthetic update did not help the main use of the apps.
Please fix these issues, thanks. iOS 13.5.1Show lessLongtime Avast User
Developer Response
Hi, sorry to hear that, but thanks for letting us know. We are ready to help you, but I'm afraid it would be too complicated to deal with this here on App Store. Could you please contact us by form: https://support.avast.com/en-ww/contact/paid_ios_Avast-SecureLine-VPN-for-iOS Just describe your problem again and specify what device you have (or add any useful information). Thanks, Avastscam app removed my review, reposted
Not until recently had I noticed that my refund ¥328 as a whole for the premium offered 3 year subscription order on Feb 11th did not get processed, instead, Avast sent me a letter on Feb 14th saying it was processed. The thing is that my money had stayed at Avast for 60 day trial order on Feb 20th, which was partially auto deducted ¥248 on April 20th for the official order which is only one year subscription and I did not get the rest ¥80 back, still.
I don’t understand why I didn’t get the Avast notification that my previous order refund was to stay for another trial order and charged partially for the official order 60 days later. If someone had been notified officially that his money, even if it was a premium offered price, would have been taken for a hold and finally resulted in an one year subscription without special offer, he’d have thought it twice.Show lessjoshbwwwww
Developer Response
Hi, sorry to hear that. Please contact my colleagues through this form again: https://support.avast.com/en-ww/contact/paid_ios_Avast-SecureLine-VPN-for-iOS Thanks! AvastWhen it’s working
The app works very well for the most part. The only annoying aspect is that I have to recreate a VPN profile about once a week. The VPN stops functioning without warning even though I have it set to login on demand. And there is no warning that I am in an insecure state.Mathlete2006
Improvements are nice but do not consistently work
The latest release includes improvements that would make this a 5 star app if they worked consistently. Unfortunately I’m still experiencing connection issues when I first unlock my phone, along with other random issues. After unlocking my phone about 50% of the time it will show me connected to vpn (via icon next to WiFi icon) but I have no connectivity. When I open the SecureLine app it will say I have no connection and only option is “retry” button. I have to go into settings to physically turn off vpn to get access to my lte or WiFi. Then I can reconnect SecureLine.
Another problem is with turning off vpn for short term like 15 minutes. It will not automatically reconnect after 15 min(or an hour), and when I go to settings auto connect IS turned on but it says I’m not connected to SecureLine because I’m on a trusted network— even though I have no trusted networks and it is listing zero. I have to try to disconnect to get reconnected to SecureLine. I actually suggested this feature over a year ago and hope they are able to shake out the bugs so it works as expected.
Other random times the vpn icon will show I’m connected but nothing will load until I change vpn location. Things still seem very buggy and not reliable. I’m looking forward to the day I can unlock my phone and open an app/website without my SecureLine vpn locking things up.Show lessBadBrain13
Developer Response
Hi, sorry to hear that. Please contact my colleagues through this form: https://support.avast.com/en-ww/contact/paid_ios_Avast-SecureLine-VPN-for-iOS Thanks! AvastStops watchers
Just happy that direct regional ads that rely on knowing where you r don’t keep popping upozzysteve1
Developer Response
Hi, thanks for sharing your positive experience with our application, we really appreciate it. Avast
