Never works.
Literally, never.
Wish I could give this app zero star!
Most frustrating app to use. Can’t even link my maika’i card to my Hawaiian miles. Don’t work. Don’t waste your time.
Offline
Would have been a nice app if it works like how it’s supposed to. The app always tells me that “Internet seems to be offline”, so it wont work. At first I thought it was bad connection, but every time the same thing happened, especially when I’m in the store. Got a free turkey reward but when I got to the checkout, the reward wouldn’t load. I had to tell the cashier to put it on the side while I go out to get a better signal. I walked out in the parking lot and even further out, my LTE signal was strong, I could text and call and internet didn’t seem to have any problem. But the app still told me that I was offline. After about 20 minutes, I logged in to a free WiFi from a coffee shop and ran back to the cashier within 3 minutes, just in time for her to scan the reward. Though I got the turkey after all, it was a very frustrating experience, I must say.
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Rewards Lost
I lost a Reward Certificate because there were no instructions on how to redeem it. When I opened the reward, it gave a few minutes to redeem it. When the cashier scanned the item, I closed the reward, not knowing that she was supposed to scan my phone too. No its lost and I can’t get it back.
Keeps disappearing
Would be nice, if it worked. But it does not. Even sending this review took me 10 minutes. Not worth the hassle.
What happened?!!
Today I opened my app to scan "My Card" like I normally do at check out, and it wasn't there. It asked me to enter my first name, telephone our membership #. No matter what I tried there was an error message. Good thing I still carried my membership key tag with me. I went home to log into my account from the website and all looks good, but my added points won't show up till after midnight so I'll need to check tomorrow. Fix the app please.
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Make It Happen
Let my Maikai card be compatible with Apple Wallet and you'll earn that 5th star. Other than that, this app is bomb!
Bug in the APP
Unable to login to the app with my username and password. States that what I am entering is incorrect. Meanwhile......logging onto the foodland website on mobile device and laptop with my username and password - no problem! Pls fix the bug programmers......Safeway app has got it right with the shopper experience......Foodland has not (yet) got it right. Mahalo .
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Please add Passbook feature
The only way I would find this app useful is if they allowed the Maikai card to be added to Passbook.
Pictures
I wish this app had pictures of the products in the weekly ad
