Non existent CS
Can’t add credit card. Get error every time. I verified info, tried on 2 PCs and 2 iPhones. Waited on hold for 30 mins on their fake CS phone number. Emailed and they never replied. I don’t know how they can get away with having customer service that is this bad. They are too cheap to hire anyone or fix problems with their site and app. Run, don’t walk away from this one…
Show less
This app needs some serious optimization
I’m not sure why I can’t register for a rewards card on the website and need to download the app, because the app is horribly optimized. It’s buggy, hard to navigate and no matter how many times I try, I can’t register a card. Please just let us use the website because this is app is embarrassing
Every update requires a new login
It’s amazing how you’re standing in checkout line and cashiers are pushing to get you out as quickly as possible before you can even start bagging your groceries. In the meantime you struggle to open this app because half the time there are updates to “fix bugs” but it also logs you out. There you are trying to access your hmart card and the cashier can’t wait to get you out so she begins setting up the next person.
The logging out is a feature, not a bug. Every single time, it logs you out.
Useless.
The logging out is a feature, not a bug. Every single time, it logs you out.
Useless.
Show less