Leave a Review Speak & Translate
Just get google translate.
I don't understand why someone would rate this app 5 stars. I have a few problems with this that I saw many other people had as well.
1: Translations
I went to Japan (and I speak a little Japanese so I used this app) and I noticed that some translations seemed weird. For example, I asked someone where the bathroom was and the translation to English said; "the bathroom is in the room" so you need to fix the translations.
2: Pop up ads
They are everywhere you click. When I try to type something in, it shows a 30 second pop up ad (that is usually grammarly coincidentally) and it messed up my text. Sometimes it even translate what I wrote, with is usually 3-4 words. So, I understand you want to make money, but get rid of the pop up ads.
3: The "Premium scam"
A lot of people have been scammed with the premium feature. Sadly, one including me. I bought this feature and when I re-opened the app, it was gone. So, I unsubscribed from the feature and bout it again. This time, it said I already have it. So I can't get it again. I had to end up ending my credit card so the payments would stop.
So, in conclusion, just use google translate. It is free, and you don't need to worry about pop up ads or any translation problems.
Hope this was helpful for people just getting this app.Show lessSpacepersonz
Developer Response
Thank you for your detailed review! We always work hard to make our app more useful and it's translations more correct and understandable for every language. Therefore we're really grateful for your feedback on this matter. Regarding the ads, unfortunately they compensate the fact that the app is free to use with an option to upgrade to the premium version. As for the premium itself - once paid there should be no need to pay for the app once again. You can always reach us at support@apalon.com and we will do everything possible to help you with it. For assistance on refunds please consider contacting Apple Support directly at https://support.apple.com/contact . Hope this all will help!Free trial
I signed up for the free trail and then supposedly unsubscribed and deleted the app off my phone but I still got charged for having the app and it used my money I was going to use for bus fare to get to work which I now can’t and have to figure different way.. is it possible to get refunded as I don’t use the app.. and removed from being further charged.. the app itself is really great I learnt 1 word in Spanish for the moment that I did try it out but have no use for having the app would be great app for travelling purposesShow lessjigglymonkey
Got charged without a notice!
I signed up for a free version and got charged without a notice afterwards! Where did I agree to this payment? And How can I get a refund?ronmarnz
Developer Response
The application does not initiate a payment unless you subscribe for Premium. If you had a free trial and haven’t canceled it, the account should have been charged only after the end of the trial period and then automatically according to the duration of your subscription plan. You can always cancel it through your device Settings - iTunes & App Store - Apple ID - View Apple ID - Subscriptions - Manage. Otherwise please contact Apple support directly. We have no possibility to help with refunds as we do not have any access to users’ accounts. For further assistance with refund procedures please contact Apple support directly: https://support.apple.com/ Thank you in advance! If you have any additional questions - please let us know at support@apalon.comToo many adds and is embarrassing
I was in France for a week and none of my family knew French. So I got this app while in France to help but in the middle of a conversation with someone, adds would pop up and half of my translations were wasted on apologizing to the person for the add. And then I ran out of translations, once more, while in the middle of the conversation. And we couldn't understand each other. This app has embarrassed me so much that I seriously believe that it should either be taken off the App Store or just remove the stupid premium option. No one is going to pay $20 a year for something this small and sometimes even relatively useless. Also their rating reply system is just a bot. They're all the same replays to similar complaints and problems.Show lessZebraCat1519
Tricky app to get monthly subscription without permission
Don’t download this app. It’s a tricky app. Downloaded this app to check how translating tech been developed. One day got a bill of this app’s monthly subscription ($6.99/month) from Apple. I’ve never been asked to purchase anything in this app. Once you open it you get ask to enter your password of your Apple ID. There’s no any type of warning of purchase. I’m so disgusted by this behaviour in Apple store. What a shame for this developer. Now really need to be careful in App store, as it’s not a safe place anymore.Show lessDaniel T T
Developer Response
The application does not initiate a payment unless you subscribe for Premium. If you had a free trial and haven’t canceled it, the account should have been charged only after the end of the trial period and then automatically according to the duration of your subscription plan. You can always cancel it through your device Settings - iTunes & App Store - Apple ID - View Apple ID - Subscriptions - Manage. Otherwise please contact Apple support directly.Shyster
In app purchase that kicks in as soon as you activate the free trial and charges you effing immediately, along with a message that you will be charged again in 3 days.
These people can shove it.
Apparently they do not understand the effing concept of free trial.
I may ave purchased the service.
Instead I immediately cancelled the subscription and removed the offending app from my phone.
Making a note of the company...
Will be discussing this with the State Attorney General’s office as well. Interstate fraud is serious business.
Edit: I was charged immediately following signing up for the “free” trial. You can have the $3+. I deleted the app and will never download an app produced by this company again.
Dear Bruce,
You’ve purchased the following subscription with a 3 days free trial:
Subscription Translator: No Ads & Limits
App Speak & Translate - Translator
Content Provider IAC Search & Media Europe Ltd.
Date of Purchase Mar 23, 2018
Trial Duration 3 days
Trial Price Free
Price $4.99/month
Payment Method Visa .... 6687
You won’t be charged for your free trial. Once it ends, your subscription will renew at $4.99 unless you cancel by Mar 25, 2018.Show lessInarion
Love the App but too much for small usage
I think you should have 2 types of pricing- one by the monthly/quarterly/annually, the other by the usage- 5 translations for each $1.00 not to exceed monthly fee. Nothing for months with no usage. I canceled my free subscription because I would probably use this once or twice a month and not every month. Even if you did no monthly fee if not used, I might consider but I’d probably use free translation sites first. I’d definitely do it if 5 translations for $1.09 not to exceed $3.99 per month, and only on months used.Show lessredheama
Not intuitive.
Too many steps involved when you want to just do a quick translation.
You’re buttons to translate are not necessary to be so big. A simple switch button between the flags is enough to switch the direction of the translation. That is what the arrows between the flags is for. Just like any map app, you switch there. You have a redundancy to enter text. One flag or the other.
So now let’s say I don’t want to translate from English to Italian. How do you choose another language? A tiny nondescript button lets you do that. You’re only looking at it as if I’m in their country so one language access is fine but I live in NYC. Anyone from any language could be my next need for a translation. You buried the alternate language choices.Show lesspablopicoso
Developer Response
There is always room for improvement and we appreciate your kind contribution. If you have more to say, write us at support@apalon.com. Thank you for using our app.Why would we Subscribe to an app that cost $20?
I understand this app is very useful. Our use it almost every day at work. I work in the hospital so he’s going to translate Spanish and Arabic and creel. But for $20 a year it is not worth it. Now if it was 10 yes I would be paying in an instant for the premium. The pop ups are annoying and the worst part is it uses some of your translations and doesn’t let you finish typing them because the commercial/add cut you off and makes you wait 30 seconds. I believe this app could go if our way. But the price range for it’s a little absurd. I would like for y’all to rethink the price range. Maybe offer different packages but 20 bucks to just translate isn’t a good deal.Show lessJosh veto
Free trial auto renews to paid subscription
I signed up for a free trial - however it then automatically renewed and charged me a subscription cost.Bbop37
Developer Response
Thanks for the message. The application does not initiate a payment unless you subscribe for Premium. You can always cancel it through your device Settings - iTunes & App Store - Apple ID - View Apple ID - Subscriptions - Manage.
