Speak & Translate User Reviews

Reviews Summary

Top reviews

Rubbish 😡

This app has a free subscription and it says you can press x but I did and I only got to type/speak 6 or 4 times all together I’m so annoyed I wish I could give this 0 stars all I wanted was to learn Spanish. I have also been reading some of the other reviews and wow some say it’s good but some say it’s really bad or to not get it. Me and other people to will are now very angry because of this, I didn’t pay for it but other people did and they said that they lost money without them knowing. Please fix this.
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Response from developer

We are sorry to hear that you are unhappy but this is only for the Premium upgrade. The normal version is free. You might have reached the daily translation limit for the free version. Please wait for the second day to use it. It is not possible to start a trial or subscription without actively doing so. Terms and prices would have been presented, and users would have had to have confirmed.

Love it!

I use it when I get stuck for a phrase. Very easy to use. LOVE THAT IT IS FREE

Response from developer

Thank you for your review!

Money grabbing

I had this app for a long time, as I used it to help with gaming with people from different countries.
It helped amazingly as we could communicate easily and for no absurd cost, come to find out one day, they disabled the app to force you to change to download the new version which was a 70$ subscription, so I am appalled at the simple cash-grab mentality this once good app is now stuck with... and when this company gets an honest review from a longtime user, the developer tries to play it off like you, the consumer, is incompetent as evidenced by many of their “responses. Therefore I drop my rating, and I would give it zero if I could. (And noted that whoever is in charge of responses should not be...)
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Marital assist

I find the app to be invaluable when I don’t remember a certain word or phrase in my Indonesian, which I used while in the military as a linguist. Indonesian Bahasa has about seven different regional dialects, which for an American, makes remembering all of the rules difficult after not using my Bahasa daily like I did thirty plus years ago. Having the translator at my fingertips is greatly appreciated. Any dialectical confusion makes it easy for my wife to correct me with. So, thanks much.
Sarge
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Might work well but not for my purpose

I got the free trial for it to be able to translate a box with Korean writing couldn’t translate. Now I am trying to cancel my subscription before I get charged and when I select manage subscriptions it takes me to broken webpage where I can’t cancel my membership. I can’t do anything on the webpage!

EDIT: After going through I decided to add two stars. The way you cancel in going to manage subscriptions inside your Apple account. There is a way to cancel so it is not fraudulent but they should not have a manage account button if it takes you no where. They should also provide a transparent FAQ section that explains clearly how to cancel the subscription rather then having to go through reviews to figure out how to cancel the subscription.
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Response from developer

We are sorry for this inconvenience, however subscriptions are to be cancelled by users manually. You can always cancel it through your device Settings - iTunes & App Store - Apple ID - View Apple ID - Subscriptions - Manage. We have no possibility to help with refunds as we do not have any access to users’ accounts. Thank you in advance! If you have any additional questions - please let us know at speak-translate@apalon.com

Huge improvements

I used this app last time I was in turkey and it was awful. I’m back again in turkey and needed a translator app. I downloaded it because it had great reviews. I had forgotten it was the same app as last time.

They have done an amazing job. The app is superb now and the bugs have been ironed out.

Response from developer

We are sorry to hear that, It's important that we understand how the issue occurred. Please, can you provide more details on this matter to our support service speak-translate@apalon.com? We are willing to help.

You have to pay money to translate, nope, don’t download

I downloaded this app to chat with a relative who was in another country. The first few translates were free. I was pretty happy with the app, until I pressed on one of the flags, and the screen for subscription came up.

I was confused and thought I had pressed the wrong button. So I exited out of the subscription screen and pressed the flag again. The screen showed up again. I kept trying the flag and each time same result. Press the flag, subscription screen.

I don’t recommend this app. It would have been a 5 stars if you didn’t need to pay $5.99 every month to translate a few simple words. Don’t download, there are better apps out there.
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Speak to the world

This App actually does what it claims .. and easy to use . Perhaps some video instruction is all that would make it perfect

Response from developer

Thank you very much for your feedback!

Had trial and bought actual version. Actual version disappeared.

I got the trial version of this product and used it. Then I bought the actual version. Until now, the icon for the trial and the icon for the actual version were on my phone. I used the paid for version a lot to talk to non-English people. Today there was only one icon and it wants me to accept a trial again. I tried to find the paid for version I bought without success. I want the paid for non-trial version back.

This review rating is not for the product which is okay. It is because I’m being asked to take a trial for something I already paid for.
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Great App!!

I am a medical provider in a hospice setting and if a translator is needed for patient communication it is often delayed waiting to go through a contracted off site service. Using this app is a life & time saver ... and private. It allows for a better flow of communication so the patient feels that he / she has been listened to and concerns and questions have been addressed... I cannot imagine experiencing a medical crisis in addition to a language barrier... using this app has eliminated that additional stress for these individuals!
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