iPhone 13 pro max not supported
I find it a bit pathetic, that 11 months after the release of a phone, they haven’t updated the app to support it, it took me three days to hear back from my bank why it wasn’t working. Maybe they are using windows 96 and compuserve Or aol
Response from developer
The latest update to our app will support your iPhone 13 pro max, we apologize for the inconvenience of not being able to utilize our app before. We also apologize for the delay in getting back to you from our team. We normally strive to make customer service a priority. We're hopeful your use of the app and interaction with our team has been more positive recently!
App not working
App is not working possible bug
DONT USE THIS BANK!
This bank is horrible I pay nearly $260 in late fees a month with no forgiveness. Just do Chime and save yourself allot of frustration.
not working
I try to login and i stay on the loading screen for 15 minutes straight and then it says that it’s unable to login, I’ve tired everything to fix it.
Poor support
Very little updates & haven’t been able to sign into the app for months. Reinstalled countless times.
Another failed “update”
Can’t pay bills using my iPad. Can’t pay bills using Mac Air. Doesn’t matter what browser I use. What app developer in this day and age puts an app in the App Store that doesn’t work with an Apple device? What customer, I.e., bank, uses such an app? Thinking about taking my money and going to another bank.
Edited Nov. 9, 2021: I’ve been checking the app periodically since my initial review. The app seems to have been fixed so that I can once again pay bills using my iPad! Thank you, thank you, thank you!
Edited Nov. 9, 2021: I’ve been checking the app periodically since my initial review. The app seems to have been fixed so that I can once again pay bills using my iPad! Thank you, thank you, thank you!
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Not the wave at all
Bruh. Won’t even let me log in. This is so dumb because I’ve been trying for days and the app just says “error” I typed everything in correctly too.
ZERO STARS. WORTHLESS APP/BILL PAY
I don’t know what you did but I’m deleting your app. I can’t access Bill Pay. This has gone on way too long. I don’t get the impression that anything is being done about correcting the problems either. I have complained over and over and over again to USB. All I got was, “We’re working on it”. That was quite awhile ago. Today all I wanted to do was find out my banks hours. That was a JOKE as well. I can’t even do that. I guess I may have to look for a new bank, since no one seems to being doing anything to correct the issues. 6-25-21. Well I guess I need to look for a different bank. I was recently told that Bill Pay will no longer work with ipad. Since I do EVERYTHING on my ipad. US is not making any attempts to fix the problem, so I guess they would rather lose customers.
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Worst App
Username keeps deleting,
Not impressed
Just opened an account and so far I’m not impressed the app. I can’t even get into it. I go through put all information in and then it stops saying the app is having issues. 😡
