mystc KSA User Reviews

mystc KSA

STC

Utilities

Reference

Reviews Summary

Positive highlights

🔍

This app hasEasy to use and navigate

🛒

This app hasOffers a variety of services and features

💳

This app hasConvenient payment options

📱

This app hasComprehensive mobile account management

🚀

This app hasEfficient and fast

💻

This app hasUser-friendly web dashboard

🛠️

This app hasContinuously improving and updating

Negative highlights

🔒

This app hasAccessibility issues for blind users

🛒

This app hasSlow or unavailable store/offer services

📞

This app hasRude and unhelpful staff at physical locations

🌐

This app hasPoor internet speed and roaming experience

🐛

This app hasBuggy app with crashes and issues

💰

This app hasExpensive services compared to other providers

🕰️

This app hasLong wait times at customer service centers

Top reviews

Leave a Review mystc KSA

Easy and Friendly
Easy and Friendly transaction
EdKel03
a year ago
Developer Response
Hello ✋ We are pleased with your experience and your praise is appreciated 🙏 At stc we always strive to provide services to your satisfaction 💜 And with you we continue to go further.. 😎
Very user-friendly
Hi, the most important thing ,in any app functionality ,and at the same time the Easy of use. STC app have reached this point. Thank you so much 👍
CalorieMaster
a year ago
Developer Response
Hello ✋ We are pleased with your experience and your praise is appreciated 🙏 At stc we always strive to provide services to your satisfaction 💜 And with you we continue to go further.. 😎
Great app and store
It’s not perfect, but I can do almost everything I need through the app and they sell a lot of devices for fair prices
xoxneoxox
a year ago
Developer Response
Hello ✋ We are pleased with your experience and your praise is appreciated 🙏 At stc we always strive to provide services to your satisfaction 💜 And with you we continue to go further.. 😎
Suggestion
When you pick a country from the tijwal page, it should stay at the top at a “recently searched” section
Bahareth
a year ago
Developer Response
Hello ✋ Your suggestion is taken.. It has been submitted to the relevant department 😊 Anything that satisfies you, we will definitely work on it..
Great app
User friendly, clear , easy to use and you can do all what you need with a click
monamalotaibi
a year ago
Developer Response
Hello ✋ We are pleased with your experience and your praise is appreciated 🙏 At stc we always strive to provide services to your satisfaction 💜 And with you we continue to go further.. 😎
User friendly App
It is user friendly, well designed, organized and way more advanced than all of Telecomm. apps i have ever used.
Emailer2
a year ago
Developer Response
Hello ✋ We are pleased with your experience and your praise is appreciated 🙏 At stc we always strive to provide services to your satisfaction 💜 And with you we continue to go further.. 😎
Poor services
The service of STC is poor. It can do a lot better if attitude of its staff improves. They are Government servant n they behave masters rather service providers Their customer services centers are pathetic Staff take so much of time to attend even a small issue There should be a Superviser on the head of staff, no customer should wait for more than 15 min after he takes the token I had lot of problem while traveling outside the kingdom Roaming / internet was very poor STC should think of privatization or induct foreign partner to improve services
Show less
anwarsaeedulhasan
a year ago
Developer Response
"Hi 🖐️ We wish you would explain to us what happened with you so that we could help you.. and we will do what makes you happy 🙏 We are waiting for you via the support and assistance icon in mystc app 📱"
Easy to use
Everything what you need easy to use and between your hands
Saeed Abunawas
a year ago
Developer Response
Hello ✋ We are pleased with your experience and your praise is appreciated 🙏 At stc we always strive to provide services to your satisfaction 💜 And with you we continue to go further.. 😎
Unfortunately only 3 stars
The app is useful and can do most things without needing to speak to someone. However, sometimes you pay for a service which doesn’t work (e.g using overseas) and that is money lost which is why I have given 3 stars!
arcoops
a year ago
Developer Response
"Hi ✋ We are at your service around the clock 🕛 we wish you would explain the problem to us through the support and help icon in mystc app 📱 and we will serve you 🙏"
التطبيق لا يعمل
التطبيق لايعمل ولا يقبل التحديث جهازي أيفون 6
The application not working,, can’t update because my phone it’s iPhone 6
Please fix this problem i need to use my application
abonajwa
a year ago
Developer Response
يا هلا 💜 التحديثات المستمرة هي لكسب رضاك وإضافة خدمات ومميّزات جديدة، وسعيًا منا لتطوير خدماتنا باستمرار وتقديم أفضل تجربة رقمية.. 🙏 قمنا بعمل تحسينات على تطبيق mystc ولتتمكن من استخدام التطبيق ولضمان عملها بطريقة سليمة، الرجاء تحديث نظامك التشغيلي iOS لـ 12.0 أو أعلى والتأكد من دعم جهازك للتحديث المطلوب 📱 ومعك رايحين أبعد.. 🚀