mystc KSA User Reviews

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  • Blind voiceover accessibility matters needed

    CGreetings, so many buttons isnโ€™t labeled on the app, and many clickable images need to be described for the blind users, we need more voiceover accessibility on the app but in general, for the most part, which is the paying process, on my humble opinion, itโ€™s accessible somehow, and thank you for this on advance, last, and not least, we are looking forward to get better voiceover accessibility, we are appreciating your efforts always, wishing you a good day.
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    Developer Response

    Hello โœ‹ Your suggestion is taken.. It has been submitted to the relevant department ๐Ÿ˜Š Anything that satisfies you, we will definitely work on it..
  • Thank you to make our life easy

    With all respect to all service providers, they are all running for the second place

    Developer Response

    Hello โœ‹ We are pleased with your experience and your praise is appreciated ๐Ÿ™ At stc we always strive to provide services to your satisfaction ๐Ÿ’œ And with you we continue to go further.. ๐Ÿ˜Ž
  • Good functionality

    Excellent for viewing bill, payments and all basic functions. Can setup automatic payments easily.
    Quite complex for more advanced items like new SIM, new phone; required a store visit to understand.

    Developer Response

    Hello โœ‹ We are pleased with your experience and your praise is appreciated ๐Ÿ™ At stc we always strive to provide services to your satisfaction ๐Ÿ’œ And with you we continue to go further.. ๐Ÿ˜Ž
  • Great Service fro the APP

    Using the application on the phone is very good. It is simple and easy. Unfortunately the people that work at your kiosk in the various malls in Riyadh are very unfriendly too your clients. They are rude and dismissive. They will talk on their own cell phones, while many people are standing at the kiosk for assistance. They are not at all helpful. You should go to any kiosk in Riyadh and see how they treat the people. Very unprofessional.
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    Developer Response

    Hello โœ‹ We are pleased with your experience and your praise is appreciated๐Ÿ™ At stc we always strive to provide services to your satisfaction๐Ÿ’œ And with you we continue to go further..๐Ÿ˜Ž
  • As easy as ABC 123

    Being an international traveler frequently visits to the kingdom of Saudi Arabia, STC makes it incredibly easy to stay connected with a unmatched network and packages it is very easy to see why I choose STC!

    Developer Response

    Hello โœ‹ We are pleased with your experience and your praise is appreciated ๐Ÿ™ At stc we always strive to provide services to your satisfaction ๐Ÿ’œ And with you we continue to go further.. ๐Ÿ˜Ž
  • Good

    Awsome

    Developer Response

    Helloโœ‹ We are pleased with your experience and your praise is appreciated ๐Ÿ™ At stc we always strive to provide services to your satisfaction๐Ÿ’œ And with you we continue to go further..๐Ÿ˜Ž
  • Excellent

    Good user experience with a beautiful interface. its a feature-complete app. I don't only use it to manage your eSIMs and lines, but to shop too! The store with their fast delivery makes it a very good option for me to shop my digital devices

    Developer Response

    Hello โœ‹ We are pleased with your experience and your praise is appreciated ๐Ÿ™ At stc we always strive to provide services to your satisfaction ๐Ÿ’œ And with you we continue to go further.. ๐Ÿ˜Ž
  • Convenient and efficient

    The STC app makes it very easy to keep your number charged up and is also easy to set up for use on overseas trips.

    Developer Response

    Hello โœ‹ We are pleased with your experience and your praise is appreciated ๐Ÿ™ At stc we always strive to provide services to your satisfaction๐Ÿ’œ And with you we continue to go further..๐Ÿ˜Ž
  • ุณูŠุก

    ุณูŠุก ุฌุฏุง ุญูŠุซ ุงู„ุงุณุนุงุฑ ู…ุฑุชูุนุฉ ุฌุฏุง ู„ู„ู…ูƒุงู„ู…ุงุช ุงูˆ ุงู„ุงู†ุชุฑู†ุช

    Developer Response

    "ูŠุง ู‡ู„ุงุŒ ูŠู…ูƒู†ูƒ ู…ุนุฑูุฉ ุงู„ุจุงู‚ุงุช ุงู„ู…ุชุงุญุฉ ูˆุงู„ุฅุดุชุฑุงูƒ ููŠู‡ุง ุทุฑูŠู‚ ุชุทุจูŠู‚ mystc ๐Ÿ“ฑ ุจุฎุทูˆุงุช ุณู‡ู„ุฉ ๐Ÿ‘‡ ุฏุฎูˆู„ ุงู„ุชุทุจูŠู‚ - ุฅุฏุงุฑุฉ - ุงู„ุฅุดุชุฑุงูƒุงุช - ุฅุฎุชูŠุงุฑ ุงู„ุจุงู‚ุฉ ุงู„ู…ู†ุงุณุจุฉ โœ… ูˆููŠ ุญุงู„ ู„ุฏูŠูƒ ุฃูŠ ู…ู„ุงุญุธุงุช ูŠุง ู„ูŠุช ุชุชูˆุงุตู„ ู…ุนู†ุง ุนุจุฑ ุฃูŠู‚ูˆู†ุฉ ุงู„ุฏุนู… ูˆุงู„ู…ุณุงุนุฏุฉ ููŠ ุชุทุจูŠู‚ mystc ๐Ÿ“ฑ ูˆุฑุงุญ ู†ุชุดุฑู ุจู…ุณุงุนุฏุชูƒ ๐Ÿ™"
  • Poor services

    The service of STC is poor. It can do a lot better if attitude of its staff improves. They are Government servant n they behave masters rather service providers Their customer services centers are pathetic Staff take so much of time to attend even a small issue There should be a Superviser on the head of staff, no customer should wait for more than 15 min after he takes the token I had lot of problem while traveling outside the kingdom Roaming / internet was very poor STC should think of privatization or induct foreign partner to improve services
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    Developer Response

    Hi โœ‹ We are at your service around the clock ๐Ÿ•› we wish you would explain the problem to us through the support and help icon in mystc app ๐Ÿ“ฑ and we will serve you ๐Ÿ™

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