Oman Air User Reviews

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  • Booking system error

    I just tried using the app thinking it’s been recently updated. Got through payment page then got an error message. Unfortunately the charge on my card went through but no booking confirmation or email 😖 now I have to deal with customer support. Painful
  • Check in not working

    Gives random answer and no directions to solve the issue
  • Very bad unprofessional experience from staff

    I have traveled with my family which includes a child after my holidays from Trivandrum to London. We have experienced the unprofessional behaviour from one the staff from onanAir at Trivandrum Airport kerala, India.
    Mr. Vikas as he mentioned he is a manager and one Mr Prasad V ground staff. Both behave very badly. Use unparliamentary language in-front of my family. This is my first time experience as an international passenger.
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  • App not working

    I tried to manage my booking through the app and their website too but none of them worked
  • Canceled flight, no refund, terrible customer service

    I was traveling with a family of 6 people, including 3 children, from London to Phuket on May. I chose this airline because of the departure and arrival times at the destination, I really wanted to land there in the evening and only these airlines had such a flight on that day. I wanted us to be able to skip the jet lag. Unfortunately, for reasons unknown to us, our flight was canceled and the next one was 14 hours later. We lost our prepaid airport transfer, overnight hotel stay, and landed in Thailand at 8 am. instead of the one day before- evening. I filed a feedback on the Oman air website, but unfortunately no one has responded to it yet. I've made 5 calls to customer service this week and each time I get the answer that someone will respond to my comment tomorrow. Additionally, one of the consultants shouted at me on the phone and when I asked for his name and to talk to someone above him, he put me on hold and ended my call after 20 minutes. So far, I have used Qatar Airways for such distances and I have never encountered anything like this
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  • Worst app

    After Indigo Airlines app this is the 2nd worst airline app I have ever seen. Has many bugs in it. Even after login it says login again. Doesn’t shows the mileage accrual. There is no link to report the missing miles.

    Who ever created this app need to be FIRED on the spot.
  • Travel Made Easy: A Superb App Upgrade!

    Loving the new Oman Air app update! The fresh interface and added features like effortless booking and real-time flight updates have truly enhanced the user experience. Highly recommend for seamless travel planning!
  • Useless

    Doesn’t retrieve trip details. It’s better if you stay away from this airline all together as they cancel flights and leave you chasing for your money.
  • Awesome update

    Absolutely love the new Oman Air app update! The user interface is intuitive, and the real-time flight updates on the Home Screen are a game-changer.
  • Nothing is working in this app

    It’s useless and worst ever app

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