No regard for pregnant passenger
I am utterly appalled by Saudia’s lack of care and support. After booking my original flights with Saudia, they changed my itinerary to KLM without consulting me, despite knowing I was pregnant. This change led to a missed connection due to a delay, leaving me stranded overnight in a foreign country. Saudia did absolutely nothing to assist me when I reached out for help.
Their negligence in ensuring my journey was safe and comfortable as a pregnant traveler is unacceptable. Once they handed my travel over to KLM, they washed their hands of any responsibility, ignoring my situation entirely. The fact that they moved my flight to another airline without offering any follow-up care or oversight shows a complete disregard for customer well-being.
If you’re looking for an airline that values its passengers, especially those in vulnerable situations, Saudia is not it. Their lack of empathy, accountability, and basic customer service is disgraceful. I won’t be flying with them again.
Their negligence in ensuring my journey was safe and comfortable as a pregnant traveler is unacceptable. Once they handed my travel over to KLM, they washed their hands of any responsibility, ignoring my situation entirely. The fact that they moved my flight to another airline without offering any follow-up care or oversight shows a complete disregard for customer well-being.
If you’re looking for an airline that values its passengers, especially those in vulnerable situations, Saudia is not it. Their lack of empathy, accountability, and basic customer service is disgraceful. I won’t be flying with them again.
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