Healthpiper User Reviews

Top reviews

Thank you!

I cannot truly express how thankful I am that this service exists and how lucky I am that I stumbled upon it.

For years I’ve struggled with what I thought was depression and nothing seemed to mitigate it. I began believing that life was just that way and that every single day was going to be an immense struggle one after the next. I continued living that way for way way too long.

I began accessing resources that were available to me about this time last year. I spoke to several therapists and a psychiatrist about my affliction and it was decided that I suffer from depression. I tried the regimen offered by the other service and my life just got worse. Dull. Lazier. Laughless. Not at all what I wanted in a treatment for depression.

When I had spoken about these awful side effects from the antidepressants to my previous doctor, she seemed dismissive and just told me to keep taking the meds and see what happens. I just felt helpless because previously I would have never thought I could have felt worse than I did before.

I began seeking other opinions and was lucky enough to chat with a doctor in a non-formal setting about antidepressants and how they can be a wrong fit for someone who suffers from something other than depression. At this point I started to suspect that what I have may not in fact be depression. However, depression seemed to be a symptom of what I was dealing with.

I searched for months and waited for appointments for psychiatrists but since Covid-19 was still ravaging the country, doctor’s offices were not taking on any new patients.

Then I read about HealthPiper while browsing on google. I made an account, got an appointment and I was fortunate enough to get matched with Dr. Jesse Kumar. He’s been so understanding and helpful while I try to retake control of my life and so far it has been a success.

If you are reading this and curious about getting help to yourself in a convenient and affordable way, please do it. You owe it to yourself to try it out. Before I began the treatment offered to me, I was seriously unable to do the most basic of tasks without using an disproportionate amount of energy. Now though, life is good. I feel so much better thanks to Dr. Kumar and my service coordinator, Natalie. Thanks again you guys!
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Literal Life Saver

I got the app a little before the pandemic hit because of transportation issues. It was simple to start and the people who set you up are super nice. The doctor I had was incredibly patient, had great bedside manner, and was diligent in finding solutions to my symptomatic problems.
It’s extremely convenient to be able to talk to your doctor whenever you want when normally in person at the office you only get that once a month. The changes in medication I needed were always made immediately, my progress toward a healthier mind in turbo speed compared to what I’ve gone through before having been in the mental health system for 20 years.
As someone who has anxiety to the point I pass out and have seizures, I was very impressed and appreciative of the word choices both the doctor and the helper making it to where even if I had anxiety about opening the app to talk to people, it was immediately relieved from their responses or updates.
When the pandemic hit, the whole company really did great making sure that I had enough medicine at the start so there was no way I could run out if there was a shortage for a small period which eased my anxiety. They also were understanding of the changes in the world and how it has affected the patients and their environment.
I’m a panic attack and a half and healthPiper really helped with the transition into a world disaster while also trying to get meds right. I could not have done this without them.
Thank you so much for what you do!!!
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Really Helpful

I recommend them! Made the process of setting appointments really smooth, and even had appointments available the same week

My assigned provider was patient and took his time going through my background and symptoms and didn’t make me feel rushed. I’m really happy with the treatment received from health piper. Communication is always fast and convenient.

All other psychiatrist services Ive tried felt like an assembly line but healthpiper doesn’t feel that way. They’re always available to talk and respond really fast. I’m really glad I switched to them.
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worth it!

with this whole pandemic, it’s was extremely hard for me to get into contact with my psychiatrist. i had called countless times only to be sent to the same automated messages. i had left 3 or 4 voice emails and didn’t hear back for about 3 weeks (while in a state of emergency battling my own mental health) before i decided to try this app.
i downloaded the app and within minutes, i was talking to an actual person! such a sweet and helpful person. she gave me a mental health evaluation survey and within 3 days, i had a video chat appointment with an amazing psychiatrist Dr. Kumar. he is so smart and trustworthy. very quick at responding and i appreciate his help so much! this app is worth every penny! get it! right now!!
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Not as Responsive as They Claim

The reviews had me excited but I have waited 4 days to get started with this app and they left my responses on “read”. If you want prompt service you will be disappointed.

Best Medical App ever

Dr Freedman helped me get my life back in track. They have great communication and actually seem to care about my well being.

I recommend them 1000 times over!!!

Great experience!

Wow that was the easiest and most helpful experience I’ve had in health care. I downloaded the app & was skeptical at first but the team at health piper have been extremely helpful and not a headache what so ever. They answer your questions promptly and are very efficient in helping you. I was very impressed and will definitely be recommending them.
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Meh

Not what I expected. Needed care urgently. Never got a reply back from the doctor either. Great concept, but it was a no go for me. If anyone has a better/similar alternative please contact me.

The Best Experience

The team at Healthpiper has been amazing, prompt, and they care. I have never had such a positive experience and felt looked after as the whole team at Healthpiper and Dr. Freedman is quite possibly a yoda/Jedi type character that knows how to help you.

Highly recommend :)

Super responsive!

I really needed a refill and just moved from my home state and found Healthpiper. Though I am early in the process of working with the professionals here I am very impressed with the quick responses and professionalism so far. Especially if you are on the move and not going into a doctors office it’s nice to deal with very a responsive office from the get go!
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