Love the game, I find it very challenging. A few things a little bothersome, for example giving me a time limit and the goal is to serve so many of one recipe, except I don’t have enough customers in my time limit requesting the recipe in question, resulting in my having to play the same level many time to pass. Doesn’t matter how much money you spend, if the levels aren’t giving you the option to pass on the first try then it’s not passable. Second issue is having to touch things multiple times to get it to register, I’ve lost levels because I’m moving faster than the app, the app should be able to keep up with my taps. A bit glitchy but otherwise fun!
Developer Response
Please drop an email to our support team with the details of the issue in the game. We are here to assist you. Please write to us via https://kitchenscramble.zendesk.com/hcGreat game but I’m getting sick of waiting for new levels to come out.
Developer Response
Thank you for the feedback. We will definitely share it with the team.Love this game BUT since the update I’ve lost my progress and have to wait 24h to pass a gate. Cannot join club, it just load and load!
Developer Response
We're sorry you're experiencing issues in the game. Please leave the ticket with more details and a screenshot of the problem at https://kitchenscramble.zendesk.com/hc/en-us, along with your Player ID, game level, Game Version, OS version, and device model.It would be good to think that when something as popular and successful as Kitchen scramble is bought out, the new owners listen to the reviews people have placed previously - sadly not! Back to the ridiculous amount of coins required to get ‘essential’ appliances to even start a new location. Not for me, I’m afraid, I’m not willing to pay 600,000 coins to even start a new location (a free level before having to purchase anything would be a far better strategy), and bored with the old ones, so I guess it’s time for me to move on…..
A shame after almost 10 years playing, but I’m not a millionaire, this is just a bit of enjoyment which is now too expensive!
Developer Response
We are here to take in all your concerns. We will forward these in hopes that we can bring you better content and updates. Keep playing our game and stay tuned for more!You must delete the app each time you want to play. You must reload the app, then go through numerous steps to get it to play! What a pain. Progress is not saved, so you can’t receive rewards for daily play. This has been a problem for months. Loved the game when it worked!
Developer Response
We’re happy to let you know that the iPad loading issue has been resolved with the latest update 11.0.5. Please make sure to install the latest version of the game.
If you get a pop-up asking you to log in to enter the game, simply click on "Sign In," and you won't get stuck.The game won’t load, needs to delete and reinstall everyday. Now not getting gifts from friends at all. This game is more issues then fun now.
Developer Response
We sincerely apologize for the inconvenience caused. We have already reported it to our team and they are working on the fix.I have to delete the game every time I close the app and reinstall it for it to work and the game keeps crashing after I have made purchases and the developers will reply to other emails I have issued about but not refunding money.
I love the game and have played for years and years, but I just feel like they’re happy to fix the bugs but not refund the lost money.
Developer Response
Please drop an email to our support team with the details of the issue in the game and a screenshot of the loading screen. We are here to assist you. Please write to us via https://kitchenscramble.zendesk.com/hcAm I the only person that have to delete the game and then download it again in order to play it? I am a regular player and play on iPad Pro..it gets tiring and I love this game so much!!!
Developer Response
The loading issue affects all iPad devices, and our team is already in contact with Apple and Facebook. We will let you know once we receive an update.Will improve my rating when game is fixed so that loads on ios
Developer Response
Thank you for leaving your feedback.
The team is trying its best to fix this issue at the earliest possible. We appreciate your understanding and patience throughout this phase.You have to delete the app and reload and then reconnect to Facebook every time you want to play
And it needs new levels constantly
Developer Response
The loading issue is happening with iPad devices, which was reported by other players. The iOS team is working on the fix.
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