Leave a Review LogTen Pilot Logbook
Ridiculous subscription
I have been a custom of log ten since 2005. The software has been great and the ability to upgrade when I felt like the features would be of value, which was most of the time. However, the new subscription model is absolutely ridiculous. To pay $100 a year just to be able to use software that does not change or have any information that the company must constantly update such as maps or airport data like foreflight is absurd. I use to recommend logten to all the instructors I work with and all of the students where I work, which is in excess of 400, especially bc of the ability to sign flights, but I will now be finding a new logbook to use and recommend.
Edit: As if it wasn’t bad enough before at nearly $100 a year with the Mac version being free to use if you purchased the app. Now they have removed that as well and increased the price again to $130 a year. The developer responds with they have a fantastic suppose team and always adding new features but should I really have to pay more for night mode, a feature that is it even needed, also if the software worked as it was suppose to there wouldn’t need to be any “service” always there to help. Im love technology but these people are what criminals look like in the tech era. I will be switching to Pilot Pro. One time $40 app and free web app with all the same features.Show lessPoynter32
Developer Response
Hi, Thanks very much for the feedback. We really appreciate that you've been a long time customer. I can assure you that we have a team of engineers working full time to update LogTen Pro with new features. Most recently we added night mode, share everything and schedule import for iOS ... we're constantly working on LogTen and have a fantastic support team helping customers with any questions they have. The pricing reflects the professional software that LogTen Pro is and in fact the average annual cost of owning LogTen Pro is almost identical to what it was ten years ago. We are, as always, at your service.Bait and Switch
I bought LogTen Pro a few years ago and really liked the app. Easy to use and all the other wonderful things. But a few weeks ago I open it up to log a flight and it doesn’t work anymore. Lo and Behold! They changed rules and want more money. I thought I purchased an electronic pilot log book where I can fill out flights...pretty simple. Now i have to pay more every year to add flights and on top of that the price is simply outrageous! To me it really does feel like a bait and switch. The correspondence Ive had with their customer service keeps explaining how other apps work with pricing as if it makes it ok to change the deal. No thanks. I jumped through the hoops (and it’s complicated) to retrieve my data for my flights I’ve logged already but that’s it. I’m not giving these greedy folks any more of my money if this is how they treat their customers. Judging by the reviews, I’m not alone.Show lessHercDriver75
My last logbook!
I've only been using LogTen Pro X for 2 months now, but I simply love the product. Coming from the military side and using paper logbooks for the past 22 years LogTen Pro X is proving to be the wisest investment of my post military career. I was initially using ForeFlight but was not happy with that product. When my CFI mentioned he uses LogTen Pro X I gave a try and have not looked back ever since. It took a while to hand jam all my hours (3 full logbook) but now that I have, it's made my life so much better. I've barely scratched the surface on it capabilities but what I've used thus far is amazing. Best part, I had an issue with the report not providing accurate information, so I contacted their support desk and they resolved it in a flash. Thanks Nicho!!!!Show lessHVRNCRUZ
Developer Response
Thanks so much for the review! I will pass the message on to Nicho :)Great interface. Sync feature is its weak point.
I have been using LogTen for a couple years now. Once you set it up how you like, entries are quick and easy on the iPad/iPhone. However the iCloud sync feature has caused me many headaches over the years. Several times now I have had to troubleshoot iCloud syncing issues. My current issue is that my iPad will not sync and my mac says it has synced but doesn't reflect the new entries that I've created on my iPhone. I'm currently deleting and reinstalling it on my iPad and then I'll deal with my mac.. this is frustrating because it takes a lot of time to go through and verify that I did not lose an entry that I may have created on my iPad that didn't sync to my other devices. I have had to do something similar to this a couple times since I've started LogTen. I wish they would add a sync now button or a pull down to sync/refresh feature. Other than that it's a great app even though it's one of the more expensive options.Show lessCaptainHank
Developer Response
Hi CaptainHank - thanks for the review and for using LogTen Pro. I'm very sorry to hear about your frustrations with iCloud Sync! Please do not hesitate to contact our support team direct from LogTen Pro (Tap More > Help > Contact Support) to help troubleshoot your syncing issues.My go to logbook...
I've been using Coridine's product for several years now. I find that it works extremely well for my needs. I'm a commercial pilot that flies privately. I log 250+ hours per year and every one of them is detailed in LogTenPro on an iPhone 7. I also use the software on an iPad. I keep details of the flight times, flight conditions, passengers, approaches, business use, training flights, etc. I have always found the product to be reliable and stable. I've also been very happy with the ability to customize data fields and the UI. I've had a couple of issues synching over the years but the Coridine support team have always been able to quickly solve my problem. Most importantly, I have NEVER lost any data. I'm a die hard Apple user and in my opinion, there's no better log book on Apple iOS. In fact, I'm also a die hard Foreflight user and even though the Foreflight log book is now bundled and data can be imported to it, there's no way I'm switching.Show lessP210Driver
Developer Response
Thanks so much P210Driver - so happy to hear LogTen is your 'go to' logbook :)
