StrongVPN User Reviews

Strong Technology, LLC

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Good support

We’ve used this DNS for several years and have found when we’ve had a problem there has always been a very quick response and if that doesn’t work a chat with a person has solved the problem.

C-soprano

10 months ago

Response from developer

Hi there, We are so happy you have enjoyed our smart DNS service and we thank you very much for the kind words about your StrongDNS support team. Thank you for choosing Strong - Best Regards, StrongVPN/DNS

Will Not Work In China

Can not connect when in China.
What more is there to say.

Ooredoo Sucks

10 months ago

Response from developer

Hi there, our VPN does work in China just not on iOS devices. This is because of protocol limitations in iOS. Other devices do work. If you need help with other devices, see here support.strongtech.org

Latency and drops

Consistently drops connection requiring restart of the service. Not ideal

cafrs

a year ago

Response from developer

We will be happy to assist you further, just reach to our support team at https://support.strongvpn.com/hc/en-us/articles/360043312254-How-Can-I-Contact-StrongVPN-Customer-Support-

Useless in China

Not working pay money for nothing. I can not even contact support. 1 star is to much

Bollo2022

a year ago

Response from developer

Hi there, we wanted to let you know that the open web is blocked in China but we do our level best to provide support there, if you need help contact us at this URL: https://support.strongtech.org/hc/en-us/articles/360043819873-How-Can-I-Contact-StrongVPN-Customer-Support-

NOT WORKING

Just pay and try. I’m in china. This vpn doesn’t work year. Crash

nick fix it

a year ago

Response from developer

Please reach out to our support team for help - https://support.strongtech.org/hc/en-us/articles/360043819873-How-Can-I-Contact-StrongVPN-Customer-Support-

Frequent Drops and NO Support

I used this for a couple of years without problem. The last year I had frequent drops requiring me to reconnect. A pain but I persisted. When my subscription ran out, I hit renew and regretted it soon after. I spent days trying to reconnect, as password would not work and then I tried asking for help. No reply. A few more days of asking for help, then requested to cancel and refund. Apple was just and ignorant as Strong VPN. I reckon the customer is NEVER right and it is their birthright to take money for nothing. Bad faith. There are other apps that will actually help you. NOT this group.

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Intlpilot1159

a year ago

Response from developer

Hi there don't bother with email, hop on a live chat and we can help you straight away or you can email us at management@ipvanish.com

Do not buy it for use in China!

App itself is not working at all. They can provide some manual configuration but it will be killed very soon. It is not pleasant experience. I do not blame them since they are facing a major power.

YJIANG_CA

a year ago

WeakVPN in China

Does not work in China at all!!

Tommi Chen

a year ago

Response from developer

Hi there, Please reach out to us here https://support.strongtech.org/hc/en-us/articles/360043819873-How-Can-I-Contact-StrongVPN-Customer-Support- for help

DO NOT waste your money on StrongVPN!!!

DO NOT waste your money on StrongVPN!!! I purchased a 1-year subscription, but only find out the VPN became completely unusable. Within 2 weeks when I contacted support, a guy named Russell Hatfield refused to give me a refund just because I had used it for over a month. Apparently their policy is to charge for "reserving" the service rather than actually providing it. This is an absurd policy that lets them get away with selling a product they can't even deliver. StrongVPN simply pockets your money while providing nothing in return. Stay far away from these scam artists. We should fight companies like this that try to rip people off with unfair policies!!

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Completely True！

a year ago

Response from developer

We will be happy to look into this for you, you can email us at management@strongVPN.com.

Needs improvement

Price increase on a Poor product. Not worth the cost. I try to use the VPN and it logs itself out consistently. I also cannot access certain websites as it is clearly seen as a VPN and I am asked to “turn the VPN off” before I can proceed. What is the point if it can be detected? I was just notified they plan to increase the price of the product by $20 a year upon my renewal in a few days. Hard pass. When your product isn’t great, you shouldn’t be increasing prices.

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16kGb16

a year ago

Response from developer

Hi there, You should ask us about discounts. Also if you don't report a site or app not working we can't fix the issue. If you have ever used a VPN for any length of time you know that all VPN suffer from this because so many sites out there are not VPN friendly. We do a very good job at doing our best to offer access to the most sites possible. Chatting with our team and asking for help is the surefire way to find what you are looking for, better than leaving a bad review, because we can actually help you. If you are looking to access content, you should take advantage of StrongDNS that comes with your VPN account.