Leave a Review Terryberry Be Well
Doesn’t want to update my activity log
This happened several times a year, maybe it has to do with the update, but it won’t update my steps from my watch. It has accuracy up to four days ago and then now it just sits there and spins and does nothing as I try to. This is a frequent occurrence throughout the year. For the past seven days, it has an updated, and when you go to add/manage a device nothing comes up. Be on top of Apple updates and stop trying to do too much with your app because you just end up making it unusable. Always happens near the end of a challenge.Show lessjen98a
Does not sync
It worked well the first 2 days but now it has not synced. The app doesnt need to be updated and reached out for support and no response. Now I have a challenge that I was apart where I have to walk about 4,00 steps a day but as of and now it just keeps saying I only walked 35 steps for the past 2 days. Which is incorrect because my apple health app says I walked over 6,000 steps both days.
Not sure what to do at this point and I really dont want to risk losing my progress if I disconnect my device. Any help would be appreciated.Show lessKekoa25
A few design flaws
Our church recently began using this app as a means of getting fit together. As the coordinator of our program I’ve found a few design flaws: (1) there is often a delay in syncing one’s steps, requiring users to manually sync almost daily in order for it to accurately count steps, even when the app is set to sync withe Apple Health and/or Google Fit. (2) There aren’t many devices (smartwatches, etc.) beyond FitBit that the app will pair with, a handicap in counting steps for those who own a smartwatch other than FitBit.Show lessCwhitt32