Garbage app
The app sucks and the staff inside make the app worst. What’s the point of the app when you still need to get the attention of the staff to let them know you made an order of the app. Dumb. They need a new process on how to handle app orders. The app should at the very least let you know when the order is completed, which it doesn’t.
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awkward and unintuitive app, not user friendly
This app is a prime example of how not to design a mobile app. It’s very unintuitive to use, and the order history is nowhere to be found. The ordering and in-store pickup workflow is broken. Whenever the store has a long line queue, the mobile order is no longer a priority—you still have to wait to pick up your order despite the estimated completion time. The workflow isn’t well thought out. They should study from Chipotle, Starbucks, and other major fast-food brands on how to run a mobile ordering platform and pickup.
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Waste of time
Worst ever. Ordered a drink and was told to wait 25 min. Upon arrival after 25 min, the staff didn’t even know the order exist and they have to search for the order and print it from the counter again. So frustrated.
Worst app
Genuinely horrible
Slow App
App runs really slow
No way to know what you ordered
other than delivery details on the uber app. I love love love this bakery!! The app is straight nonsense. How a business can be okay with it is mind blowing.
Can't manually add points
I just realized I could earn points on my purchase. I tried scanning my receipt from yesterday and the app opens to scan the QR code and then crashes. Very dissapointing. It's updated so that's not the problem.
Can't even log in
I can't even make an account to the app I also can't get in the website on the computer This whole thing doesn't make any difference or sense at all No Wi-Fi on the restaurant The app doesn't work In the computer doesn't work How Will anyone any boy or some figure out how to log in DUH......
Drinks
Always have good options. They always make my drink perfect
Registration doesn’t work.
Registration doesn’t work. You’re asked to enter your phone and email during registration. Your phone number gets verified immediately, but you never receive the email confirmation (not in your inbox or junk folder), so you can never access your account. Tried multiple phones and emails, but the issue persists.
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Traaaaaaaaash
Garrrrrrrrrrrrrbage
my fav
I loveeee this cafe just because the prices are reasonable and the pastries taste amazing. It’s been my go to for 6 years now and I’m JUST getting the app 🤦♀️😂
promotions apply 1 day after downloading
downloaded the app in line because I saw a 50% off promotion for app users, only to be told at the register that the promotion would only be valid tomorrow. The bait and switch put a bad taste in my mouth.
Worst App ever!
Can’t edit birthday cake.
No option to pay via credit card
Trying to order online via the app and there is no option to pay via credit card during check out. Broken both on the app and the website.
Coffee
The coffee very good I love it
No reminder for cannot set delivery
I ordered by this app and didn’t receive any order confirmation by email or text. I set delivery to my address however got no response. I had to call the shop and they told that the delivery is arranged by the third system and they didn’t assigned any delivery man for my order. Finally I had to go on site to get refund. Awful experience.
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Can’t scan QR code
The function that allows one to scan in receipts to add missing points barely ever works. And it sucks bc my husband spends $50+ to buy stuff for his coworkers so this is not just chump change im missing out on. Fix the app please!!!
no account after 8 years?
i have had an account here since 2018 and it never works whenever i use my email. it says that there is an account registered but when i try to log in or sign up again it says that my email is in use.. by who other than me?? wtf
Doesn’t work
When I clicked sign up, it just puts me in a loading forever and it never loads. I wait 20 minutes for it to load and still didn’t load. Fix Your App.
