Scheduler is horrible!
You cannot set a schedule based on the times you want. For example if I set a timer for 10 PM, the app shows 101. This system is horrible at best. I will be replacing the switch with another brand so that I can use a different app.Tom_M_WNC
App is poor quality
Recently purchased a house with two switches connected to NEO. Neither of the switches will sync with the app the app has very bad descriptions as to what needs to take place on the switch it is pretty straightforward but the app fails to connect with multiple tries. I attempt to go to the frequently asked questions and it only comes up with an error page get it right you guys this app is junk !!!! I will likely either not use the Wi-Fi or remove and destroy the switch and replace with quality switches.Black asphalt
DANGEROUS!
Do not use! Do not use!danger100%
Stopped working.
The switch had been working for a couple of years. But now all of a sudden it does not run the schedule. I can only control the switch when I am on the same network as the switch. Most likely it is not able to connect to the service and therefore I have local control only.aidnani
Change timer to sunset
I love this app. Used it for years with my NEO switches and plugs. Control lights in house and outside lights including Xmas lights. It would be nice instead of hour timer sets to sunset option. It would make it easier especially with the sun setting later this time of year. I have to keep changing the time to save energy. ThanksBdw5
Look elsewhere.
Continuing WiFi connection problems and no it’s not my server or equipment. Save your money and buy a better one than this.Whatever...!!!!$&@
Never could get to work
I followed the instructions, tried multiple phones, tried multiple times.larkinjm
My app is working now!!
I was using beta version 13.2 iOS and my NEO app didn’t work it would start to open then shut off but the new iOS update fix the problem I hope this helps some one thank you.....Ox AZ
This app will not function with iOS 13.1.1
You will lose all functionality when you upgrade you iPhone to the latest release.Laredo13
Device not working
I connected the device to my wiring and downloaded the app. Followed instructions but switch wouldn’t light up. Tried the FAQ menu and it was all in Chinese. Nowhere to “set language”. I just bought a $50 paper weight.Barney714
