Nothing but problems
Works when it wants to. Lately I’m resetting my router daily to get the hub back online and get my push notifications again. Too many glitches. Not worth the effort. I’m going to start shopping for an alternative. Great idea, poor execution. Save your money. I’ve only had this 3 months
I like this system
Works properly as an alarm system should. I had their old system that would dial phone numbers when the alarm was activated and there was no phone app. The old system worked great and so does this newer one with the app. I like how you can remotely turn off the motion sensor (ceiling fan was tripping it when turned on). Alarm notifications on phone arrive within 5 seconds.
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Very bad
it's not regular enough between updates. there is too much beug is the information exchanged very badly between the hub, ifft and the iphone. it's a shame the system looks very good but with all of it's problems I think I'll change.
App is too buggy
The app needs updating to keep up with IOS updates. The manufacturer refuses to admit that their app is faulty. Also the “hub control unit” has issues with power failures and reconnecting to the internet. Thumbs down!
It’s good but .... 😤
Why don’t support iPhone x size after several months and face ID ? 😡😤
Good choice for connected alarm without subscription
The system is good and reliable. As with any alarm system, motion detector is prone to false alarms. Other than that, I always receive notification when there is a security breach, and I can check which alarm was trigger remotely using the iPhone app. Only wished the the sensitivity of the motion sensor could be reduced. My cats made it unusable. Without the presence of animals, it works great though.
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Doesnt work
The app never worked
Not recommend
Much better security products out there. Stuck with this for now. Easily defeated security, poor interface, poor integration with other internet of things products.
Has potential but a long way to go
Issues:
1) system unexpectedly goes offline, making it inaccessible
2) if-then rules need to be enhanced to utilize the camera functionality
3) needs a universal control system so that multiple sensors can be activated or deactivated
Overall, good idea but currently has too many issues to recommend buying if you don't already have one. If the above issues are resolved, I'll revise my review and star rating.
1) system unexpectedly goes offline, making it inaccessible
2) if-then rules need to be enhanced to utilize the camera functionality
3) needs a universal control system so that multiple sensors can be activated or deactivated
Overall, good idea but currently has too many issues to recommend buying if you don't already have one. If the above issues are resolved, I'll revise my review and star rating.
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Can't pair with my garage door opener
Hard to review an app like this without reviewing the whole service package, so here goes:
- Adding a garage door opener doesn't work. That feature was literally the deciding factor when I picked this brand.
- Their support people don't respond to emails. I guess you have to call them between 9 and 5. Go ahead and take a day off work since you'll need to be in your garage...
- The app doesn't really have enough configurability around notifications etc. I planned to use IFTTT for that, but...
- IFTTT recipes for door sensors don't act fast enough. Sorry, I shouldn't have to wait an hour to be notified that burglars are in my house.
- Their hub has to connect to your router via Ethernet, so if you want to use it for a door chime, you'll be limited on where you can put it and which rooms you can hear it in.
- Adding various sensors (when it works) is a pretty easy process though. You just tell it what kind of device, then activate it.
- Adding a garage door opener doesn't work. That feature was literally the deciding factor when I picked this brand.
- Their support people don't respond to emails. I guess you have to call them between 9 and 5. Go ahead and take a day off work since you'll need to be in your garage...
- The app doesn't really have enough configurability around notifications etc. I planned to use IFTTT for that, but...
- IFTTT recipes for door sensors don't act fast enough. Sorry, I shouldn't have to wait an hour to be notified that burglars are in my house.
- Their hub has to connect to your router via Ethernet, so if you want to use it for a door chime, you'll be limited on where you can put it and which rooms you can hear it in.
- Adding various sensors (when it works) is a pretty easy process though. You just tell it what kind of device, then activate it.
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