Some withdraw problems
For some reason I couldn’t get my money transferred towards my account and there was no one to speak with so I put a review and finally I get an option to fix the problem hopefully soon because I lost $500 after I saw that I couldn’t get money transferred. I just pay them all what to do, anyway I’m grateful somebody cares about reviews circle back with options not too bad.
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Response from developer
Hi Adipop456, we're really sorry to hear about your experience. We want to make sure all our users have a positive experience. Could you please provide more details about the issue you faced? Please contact us at support@888casino.com .
Inefficient Customer Service and Does not honor bonuses
I played through my bonus amount hundreds of times and was not given any cash amount. I emailed customer service to question this and got no response (still haven’t gotten one).
App not working
My first 5 minutes trying to sign up for this and it closed out twice and didn’t load twice. I also don’t see my 20$ bonus
High 5 games
I like this app but I can never play the high 5 games. It won’t allow me in. Don’t understand why
Awful service and slow withdrawal time
I’m not really sure why this casino is highly rated. They don’t respond to emails. Their customer service is non existent. Their withdrawal times are the slowest in the industry. Most casinos now are next day if not the same day withdraws. I’m now waiting on 10 plus days with only one email correspondence back from them. It is really unacceptable and they should not be in business if they aren’t able to pay you in a timely manner.
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