100% Nice customer support
I just reviewed a lot of negative reviews about fareboom but thank God that I’ve been purchasing tickets with them since the 1st time I went home to the Philippines last 2017. In my own experience they deserve 5 stars! If I have issue with them, sending email to them is the key . They respond right away and give solution to your case . Last year was my 3rd time purchasing a ticket with them and i just flew to the Philippines last January 2023. It’s normal that purchasing a ticket to 3rd party like
fareboom , sometimes we can’t get the seat that we selected since the airline priorities their customer 1st. The key is to email their support still to get another available seat that works for you . I got mine , I thank fareboom for the very fast action on my request .
I’ll purchase a ticket with them again in the future . Kudos to all customer support of Fareboom.
fareboom , sometimes we can’t get the seat that we selected since the airline priorities their customer 1st. The key is to email their support still to get another available seat that works for you . I got mine , I thank fareboom for the very fast action on my request .
I’ll purchase a ticket with them again in the future . Kudos to all customer support of Fareboom.
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There’s no customer support at all
Worse than what I thought, just save your life and use Worse than what I thought, just save your life and use main websites to book your booking, there’s no customer service at all websites to book your booking, there’s no customer service at all
Very fraudulent
I have unused credit from February 2021 due to COVID. Every attempt I have made to use these funds has been frustrated by FAREBOOM. December 2021, I was told I needed to pay additional $3274 to my $3782 to buy a ticket DFW to LAGOS Nigera by Fareboom we here as tickets cost a total of $1868 per person directly on British Airways website. Next in summer I tried to use funds to London from DFW. I found cheaper tickets directly on BA than Fareboom quoted. Desperate to use funds I agreed to pay additional $800 to my held funds only to be told 5 minutes later that that booking was no longer available and I needed to pay $1600 extra per ticket and for a booking that did not include checked bags to boot! This is outrageous. I have been doing business with what becomes fFareboom from when it was Best Travel Store circa 2005. Something terrible has happened to this company and British Airways is refusing to get involved in recovering my funds. Attorney General in California needs to investigate this business.
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Very expensive
Hi
Mister
When I was buying I had concerned but they did a great job. From I purchased the ticket until I have arrived at my last destination they always keep me posted with SMS mail...I recommend it.
Cancelled
The flight was cancelled without any information or form of compensation .
There is no support and no response when you needed
All my flights rescheduled without any notice, then I lost my last flight to istanbul right after my flight arrived from canada die to a bad rescheduling, there was no help to reschedule or backup my flight, i had to book a ticket myself by figuring out the right flight. Won’t trust to Fareboom for my future trips.
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Customer Service
Very terrible. I won’t be purchasing tickets from Fareboom ever again. You can’t reach them on the phone except you’re traveling in 24hrs. That is unacceptable. If I’m having issues with my booking which involves a lot of money, I believe I should be able to reach someone to talk to and allay my fears. Not wait 24hrs to my departure for it. They changed my flight itinerary and I still had to pay for the change. They did not send me a flight confirmation until I asked for it. Overall, I had a bad experience with Fareboom.
P.S- There’s nothing “boom” about their fares.
P.S- There’s nothing “boom” about their fares.
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Happy with Fareboom
Loyal to the costumers even in a difficult times like Covid-19. Very happy for many years.
So great
The flight(s) were so great! I got the best seats and the messages about boarding and terminals ... etc. we’re super helpful! Excellent experience! Hope the return trip is just as good :D
