Would it be better if you have people answer the phone
I would give this company a 5 stars if they can hire people to respond to concerns and questions when it comes to issues for example You missed a flight based on a company errors. This issue should be handled by a company and not by a client.
اI don’t return from my trip
No one answer and I am stuck in Cairo no one telling me what can I do now
Great App
Thanks for providing such a amazing App with great platform, and wonderful choices and recommendations on flight bookings.
I would like to recommend this app for those who want to find great deals, on the way ticket booking tracking your flight. I would love to give 5+ Star.
I would like to recommend this app for those who want to find great deals, on the way ticket booking tracking your flight. I would love to give 5+ Star.
Agency fee
I booked a flight online they’re want to charge me $175 fees plus ticket price ........before in two years ago charged me only $11 why this big difference
DO NOT DOWNLOAD
They won’t refund my money based on my request dates changes due CANCELLATION OF MY TICKET FROM THEIR END! That make absolutely no sense! Your company is completely unreasonable. I’m beyond disappointed this is the worst experience I’ve ever had in my entire life. I would NEVER purchase from FAREBOOM again and I would make sure everyone knows regarding my extremely poor and matter fact the worst experience! It’s very easy to take someone’s hard working money!
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The service i sucks
I purchased a ticket from fareboom app, my other flights has been changed, now i’m trying to contact by phone, no answer, by the app, no answer, by email, no answer. I’m in a foreign country and i’m not sure if i will go home, i tried to contact the airline for help, they told me, i need to deal with fareboom only, i wish i did not use that at all, this is the last time i use this service.
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Response from developer
Dear customer, We're sorry about your unpleasant experience. Please let us know your order number by updating this review or emailing us at urgent@fareboom.com so we can resolve the issue as quickly as possible. Thank you for your patience and understanding.
Search flights
Just started and so far so good
Support is super slow
You can’t contact them by phone! You have to add a note to your reservation and keep checking for a reply. Even that takes a day or two
Poor refund policy and customer service
Not recommended. My flight tickets canceled due to COVID-19. Fareboom sent me an email for refund says l need to contact United airline by myself or they will charge me $75 for each ticket. However, the UA officer said the only way I can get my money back is from Fareboom (I think Fareboom know it), cause I bought it from agency, they don’t even know how much I paid. I don’t think I need to pay $75 for a canceled ticket because of the airline. I contact Fareboom via live support, I was queue position 3 in 11:00am. It’s 11:50 now, I’m still queue position 3. Hey man it’s Monday! I called them and the system just repeating their policy, I pressed 4-5 times “1”, I’m still not connected to the human service. I don’t know what to do now. Poor refund policy and customer service.
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Response from developer
Dear Customer, We deeply regret that you had such unpleasant interaction with us. Please share your Order number by emailing us at CustService@fareboom.com or updating the review. One of our supervisors will contact you. Thank you for your patience.
Trips to Brazil
I always like these site to buy my trips to Brazil. Good prices and never let me down.
