100% Nice customer support
I just reviewed a lot of negative reviews about fareboom but thank God that I’ve been purchasing tickets with them since the 1st time I went home to the Philippines last 2017. In my own experience they deserve 5 stars! If I have issue with them, sending email to them is the key . They respond right away and give solution to your case . Last year was my 3rd time purchasing a ticket with them and i just flew to the Philippines last January 2023. It’s normal that purchasing a ticket to 3rd party like
fareboom , sometimes we can’t get the seat that we selected since the airline priorities their customer 1st. The key is to email their support still to get another available seat that works for you . I got mine , I thank fareboom for the very fast action on my request .
I’ll purchase a ticket with them again in the future . Kudos to all customer support of Fareboom.
fareboom , sometimes we can’t get the seat that we selected since the airline priorities their customer 1st. The key is to email their support still to get another available seat that works for you . I got mine , I thank fareboom for the very fast action on my request .
I’ll purchase a ticket with them again in the future . Kudos to all customer support of Fareboom.
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There’s no customer support at all
Worse than what I thought, just save your life and use Worse than what I thought, just save your life and use main websites to book your booking, there’s no customer service at all websites to book your booking, there’s no customer service at all
Very fraudulent
I have unused credit from February 2021 due to COVID. Every attempt I have made to use these funds has been frustrated by FAREBOOM. December 2021, I was told I needed to pay additional $3274 to my $3782 to buy a ticket DFW to LAGOS Nigera by Fareboom we here as tickets cost a total of $1868 per person directly on British Airways website. Next in summer I tried to use funds to London from DFW. I found cheaper tickets directly on BA than Fareboom quoted. Desperate to use funds I agreed to pay additional $800 to my held funds only to be told 5 minutes later that that booking was no longer available and I needed to pay $1600 extra per ticket and for a booking that did not include checked bags to boot! This is outrageous. I have been doing business with what becomes fFareboom from when it was Best Travel Store circa 2005. Something terrible has happened to this company and British Airways is refusing to get involved in recovering my funds. Attorney General in California needs to investigate this business.
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