Leave a Review Sun East Federal Credit Union
Review
Outstanding service, I have been a loyal customer for over 15 years.tntkms
Convenient & simple
The app continues to improve and I love the deposit feature!! Recently I’ve noticed a significant delay when loading account history, sometimes switching to another feature (like deposit) and the back to accounts will help the history load.NikiWelch
Lacking credit card support
Overall I think the app is good and user friendly. I can easily transfer money, pay bills, and check my accounts.
A huge downfall is that you cannot check the balance of your Sun East credit card. This was available on the previous app. You can make payments to your credit card, but the only way to know how much you owe is to wait for the statement in the mail or to log into your account through a web browser. This is cumbersome. Sun East please fix.Show lessRyan123zzzzzz
Love it!
Downloaded the initial app and have loved the support and added features in each release since!
Mobile deposit feature is *IDEAL*!JessEwing
Great, but mobile check deposit lacking
Wish I could give more stars because I love Sun East. The app itself is great and lets me see my balances when I'm away from a computer.
My issue is with the mobile check deposit. I attempted to upload a check using the mobile check upload, but was given an unclear error message. Naturally, I attempted a few more times thinking I took a bad picture, even though it was clear and centered on my end. I was annoyed because it's now endorsed for Sun East mobile deposit only, so I can't take it elsewhere. I usually use the PNC mobile check upload and have never had problems. Customer support was very understanding, helpful, and nice, even though they couldn't find the reason why it kept rejecting the check.
I ended up having to mail the check into them to deposit for me (I no longer live near a branch and the closest shared branch is an hour away), so I appreciated that they offer this option and I didn't have to drive an hour to cash it. Luckily I'm not in dire need for the money, otherwise I would be an unhappy camper.
Moral of the story, be wary of mobile check deposit if you're in a time crunch, but customer service is super nice and helped me through my options.Show lessAudreyRose08
Couldn't be simpler
Suneast is an amazing bank and now they have an app that lives up to their name. I do not live physically close to a branch anymore so the ability to deposit checks through the app is amazing. Transfers are simple and the interface is very clean and quick. 10/10Bpeen
Easy as 123
Transferring money from accounts ( savings/checkings) is so easy.. i was in line and i swiped my card, it said decided (embarrassing 😂) but had forgotten all my money was in my savings, i pulled my sun east app right up and transferred however much money i wanted into my checkings WHILE i was still in line .. deposit checks from ur camera, find atms, find branches.. very easy and convenient app 💯Show lessTáy
Simple to use app
What a relief after so many years of sending checks for deposit by mail. This app makes depositing checks a piece of cake and super-quick.LWBC
Suneast a great app
Every one that has suneast ... it is a must have appRob game
Check deposit
Check deposit is incredibly painful. It takes a dozen attempts to recognize the check images, even when they are computer printed.MCampagnini
