Leave a Review Hours Time Tracking
Too expensive and slow
Today I have had an update to Hours and discover that it has turned into a subscription service, I will now have to pay a substantial monthly fee to access the Pro version which is very nearly the equivalent to what I have used for the last few years for free. Not that I don’t feel that I should pay for software that someone has spent their valuable time on, but I avoid subscription type apps especially ones where the monthly fee is as much as I would be happy to pay for a one off payment! It is a question of what is the software value to me and I am afraid that this one is well short on that score. As mentioned earlier I have been using this app for some time and have clocked up 1800 events over that time but the app is so very slow, in the early days I could log a new event in under a minute, recently the same operation takes about 3 minutes, just waiting, waiting waiting, the new version in truth seems a little quicker but that’s largely due to the new layout, instead there seems to be a new set of issues, such as a long list appearing telling me there is some overlapping times or when I call up an event that has already been logged rather than just dropping it in the day’s list it will just tell me it already exists without allowing me to select it! As you can probably tell I am frustrated by this app and will be looking for an alternative without delay, maybe it will work for you if you can justify the cost.Show lessreeevers
Developer Response
You can still access your data and use Hours for Free, just select the version that is best for you, select "Try a Taste Before You Buy". Then login or create an account (name, email, password). You will get 3 free additional timers (beyond what you already have) and you can continue to use Hours for Free. If you choose, you then have the option to subscribe to Hours Personal (for the low introductory price for the first year) or Hours Pro. You will get unlimited timers, sync, automatic backup and simplified timer creation. Additionally, Hours Pro subscribers also get Hours web access. If this resolves the issue please consider updating your rating and comment. Thank you.I didn't lose my data
I've been using the free stuff for awhile because the interface is quick and initiative. So I have lots of data in the app on my phone (no online account). When I saw they revamped their service levels I feared the worst... But other than being compelled to finally create an online account I didn't suffer any data lose, nor has my past data been disabled (even though I'm well past the allowed three timers for free service tier). Thank you. PS if you had an all you can eat device-only tier (no web) for $12/year I think you'd get more sales from people like me.Show lessArduous
Developer Response
You can still access your data and use Hours for Free, just select the version that is best for you, select "Try a Taste Before You Buy". Then login or create an account (name, email, password). You will get 3 free additional timers (beyond what you already have) and you can continue to use Hours for Free. If you choose, you then have the option to subscribe to Hours Personal (for the low introductory price for the first year) or Hours Pro. You will get unlimited timers, sync, automatic backup and simplified timer creation. Additionally, Hours Pro subscribers also get Hours web access. If this resolves the issue please consider updating your rating and comment. Thank you.New update is a disaster
I love this app. It's great for tracking time for both client billing and for personal/ efficiency purposes. (I originally downloaded it to go with the book 168 Hours.)
The free version has been great up until now but that's no longer an option. Fine. I value this app and am willing to pay for it (at least at the new price point.)
However, since I got the new version today, it has been crashing constantly and has missed some of my time (shows unassigned instead of the timer that I started). You can't roll out a version filled with bugs on the same day you ask us to start paying for it. Please fix it.Show lessJillalalala
Can’t access now
In common with others I have found that after a couple of months of use, I cannot use the app without having to pay. Though replies to previous comments about this indicate that you should be able to use the basic version for free, i do not seem to be being offered this option. The free app was pretty basic but it was ok. I was only trying it out but now I have lost my data for the last month or so. No warning! Pretty peeved.Show lessNatalie371
Information MIA
I’ve used this app for a few months and was really liking it. Today I opened it and all my data is gone. It looks like it’s switching to a paid model, but I would have loved to have been able to have the option to choose to pay before months of times tracking disappeared without notice!GRWMoore
Removed standalone mode
The latest update removed standalone mode, and forces everything into the cloud sync product. There’s no way to use this app without having an account, which is a big shame as it was a really nice app.rynnterrupt
Where is my data?...
I have been using this app to track my hours for work. In this latest update I can no longer get into the app and it appears to have now become a paid subscription only.
No warning whatsoever to save the data I have already entered!! Very frustrated and disappointed!!!Enteranickname9
Update puts a lot behind a subcription
This used to be a five-star app for me but as a legacy user, it's now extremely disappointing. The latest update removes the ability to have more than three timers without paying. I'm not sure what features the Pro version now has but I imagine they are a lot of the same features I have now without having to pay for a subscription. I don't mind paying for new features that I need but having to pay again for features I've already paid for once really hacks me off. If you're new to this app, it's a good time tracker. The interface is clean and easy to navigate. I think, though, that the latest update is a mistep in how to treat your existing user base.Show lessLifeInLoFi
Do Not Update!
If you have been using the subscription-free version, it has been removed! Without warning! Without an export function!
The developer gives no warning about locking you out unless you pay for a subscription. I even had a timer running and now I can't get in.
Is there any way to export all your logged time?Show lessKarenWallington
Only paid for memberships work on the app
I have the try it for free membership and wanted to edit a timer. Found out I couldn’t edit a timer without having a subscription so I wanted to delete the timer. Found out there is no delete timer so I archived it. I went to restore it since the membership doesn’t allow me to get anymore timers and read up on trying to restore timers from the archive only to run into the problem where I can’t restore timers because I need to have the membership to even get a new timer. Honestly that’s bull and makes no sense. Can’t add a new timer or even retrieve one that’s already been made. It’ll continue to have 1 star until that update is madeShow lessccvudjbk
