Leave a Review Pocket Sergeant
Fix the app PLEASE!!!!
Having used this app for some time now & having been a subscriber, ie one of those that pays to make sure that funds are available to the developer to continue to keep it up to date why of why when I’m accessing content do I keep getting the “become a subscriber or restore your subscription” message, I’ve even hit restore a number of times, relaunched the app as requested…..updated the app even and all I get is the same bloody message & it still won’t let me access the info. Fix it or lose subscribers & users. This used to be a good reliable app, essential when up against it to build your casefile when a charge is being sought. At the moment it’s an eminently deleteable app…………Show lessNicjac5255
Developer Response
Hi Nicjac, thanks for taking the time to leave us a review. Apologies for the delay in responding, we do not monitor reviews on a regular basis and rely on users to report issues directly with us via email or X app. We offer support 365 days a year and are happy to help. Since your review, there have been many app updates resolving reported user issues. If you have any content suggestions then drop us a message and we hope that you are able to enjoy using Pocket Sergeant again.Subscription should not be reminded each time you log in
Decent app but each time you open it, it continually asks for a subscription. If users want to subscription for 99p then they will. Being bombarded constantly isn't the way to "sell" an app. You can argue about updated legislation etc etc and keeping app updated however that shouldn't mean I have to keep seeing a reminder to subscribe. I've already paid £4 for it. Either make it a subscription app or a direct one-time payment appShow lessSianE12
Developer Response
We hear you and we will take a look at this. We have added a new “What’s New” pop up button and added new / updated labels on crimes in the newest app update. Whilst users pay initially for the app, they receive up to date content on the day of download. However, when content is updated, it is imperative users are aware a subscription is required to keep legislation up to date. This is important in regards to their decision making. We will however, take on board all of your feedback. We hope despite the subscription prompts, you’re enjoy using the app and find it useful.Since the last update it’s been awful so have cancelled the subscription
This used to be a great app when it was free it never seemed to fail since I’ve paid subscriptions it worked fine for a while now it seems to have got worse. I’ve updated it, reset the phone and running the latest software and no matter how much I tweak the search field doesn’t return any responses. I have had some contact with the app developer to try and resolve but it hasn’t worked.
Shame as it was a good app and worked well in my job where I need to review various acts and sections
I have cancelled my subscription as Ive been paying 99p for that last 6 months and it shows no signs of getting better it’s not much 99p but it soon adds up.
I hope they will sort this as something somewhere has glitched and gone seriously wrong.
😞Show lesslandylover