GoBus User Reviews

GoBus
GoBus
Elgouna for Land Transport

Top reviews

Very bad

Application is uselessss

Worst application i ever used

App not working laging there is not even a loading screen and credit card transaction not working and customer service are absolutely rude if u are not even bothering with the app why make one to begin with not bothering with this nonsense again

مشكلة في الدفع

الابليكشن نفسه جيد ويمكنك معرفة الرحلات المتاحة لكن وسائل الدفع كلها عقيمة وغير مجدية، لقد جربت اكثر من كارت فيزا وماستر كارد لكن كل المحاولات بائت بالفشل بالاضافة لمشكلات مع فوري فلم انجح ابدا باستعمال حسابي او حساب أخي للدفع.
اتصلت بخدمة العملاء وعرضوا نفس طرق الدفع ولم تنجح واضطررت أخيرًا الى الحجز عن طريق المكتب في مارينا ٧ والدفع كاش.
اتمنى تطوير نظم الدفع للتسهيل وضمان اتمام المعاملات بنجاح ويسر
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سرقة شنط المعتمرين

تم السفر معكم من اسبوع ولم بتم استلام الشنط لحتي الان لاكثر من ٦٠٠ معتمر فلسطينى

Bad

The App not working. 😡

Trash service indeed

I booked two tickets from El Gouna to Alexandria and on the travel date, I find out they were cancelled! They were cancelled two days before my trip without me knowing, and without receiving a cancellation confirmation email nor a text message, which I always receive whenever I cancel a trip. I called support and they refused to admit any guilt and the agent refused to transfer me to a manager or supervisor to talk to. He kept saying that it can’t be done through him which is bullsh**! I worked at a call center before and I know the procedure well. So all I got was a hellish day finding an alternative method to get back home and I got 30 EGP deducted from my tickets refund as a cancellation fee for a cancellation I did not perform. Their website is unreliable and their app is useless since you cannot book trips through it(Constant errors whenever I try)nor make any changes.

Not using Go Bus again!!!
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app Crashing

Every time I open the app it crashes

Can’t login

Useless because you cannot login

Poorly done

1- when creating account, the password, should have been requested to be entered twice and they should match, before the account can be created, so the customer would definitely can tell (s)he eneterd the correct password that he/ she intended to, and avoid inconvenience and mistakes like my case.

2- you can also provide an option to show password or hide it, for convenience and security , up to the customer

3- There has to be a link with in the interface ( right under the password) to reset the password

4- contact us link, doesn't have a send button, so how am I suppose to contact you through the webpage ... after typing my long message, I found that it was a waste of my time, as I couldn't send it

Thank you
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فاااااااااااااشل لا انصح بتحميله

برنامج فاشل وشركه فاشله وخدمه عملاء سيئه جدا

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