RYOBI™ Phone Works™ User Reviews

Top reviews

No longer works

Guess I will does the Ryobi camera in the trash as the app no longer works

3 years since the last update!!

So I was provided with a Ryobi Inspection Scope that requires a SMARTPHONE to be used, since the phone screen is how you view what the camera picks up. I have not been able to use my scope for more than the 3 years since the last update. To be honest my company wasted their money on a product that pretty much has become obsolete and no longer working. It is disappointing to spend money on products or brands that don’t stand behind their product.
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Scope problems

I’ve had that Ryobi inspection scope for a couple years now and every time I go to try and use it it’s very difficult. It never wants to connect properly to the phone I’ve tried it with Wi-Fi I’ve tried it with data it is very frustrating does anybody know how to fix this.

App Support?

Device works but App does not?
ES5000
using PhoneWorks App on an
Iphone 12 mini
device connects to iphone
but app will not launch?

Never buy Ryobi!

As a tradesman, I am the unfortunate owner of several Ryobi app supported products that I regret purchasing, because Ryobi never supports their apps after they are released!

So if you have purchased a Ryobi product designed to work with their app, be prepared for utter disappointment when your phones OS is updated, because your Ryobi app will NEVER be updated and will probably not work correctly if it even runs at all!

Ryobi is all about getting products out the door, but keeping them running is not even on their agenda! :-(
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They stopped supporting it so my tool is useless

I will NEVER buy another Ryobi tool as long as I live. I had bought the scope which uses your phone to display a picture. It’s absolutely useless without the app. It fires up displays a blank page and the phone crashes. I tried it on multiple phones so I know it isn’t my particular phone. I’m using iOS 15 with a 13Pro but even a 15 didn’t work. Never buy Ryobi.
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App Won’t Load

Bought this too a few years ago, now the app hasn’t been updated in 4 years and won’t even load. When you tap the icon, it starts then instantly crashes. What a waste of money. Don’t buy Ryobi.

App does’t load

As other have stated, this app no longer loads on iPhone. Will open and crash immediately. It will run on iPad but not iPhone. Not the most convenient.

Non functional app

App used to work fine but now no longer works, can’t even open the app. Essentially any tool that requires the app to function is now useless like my scope

Doesn’t work anymore

I have a still functioning inspection scope that won’t work bc they haven’t updated their certificate for the app. It still works in an old phone that hasn’t been updated for couple years. Essentially is as if they stole my tool. I paid for it but they’re keeping me from using by not having a functioning app. At least could have sold to a third party app or something. Frustrated
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