Carnival HUB User Reviews

Reviews Summary

Top reviews

Could be better

App was amazing and notified me on time for events, but chat notifications were slow and rarely updated

Gets better every year

Everything g is so easy in the app. One thing I would like to see and so would others is being able to replenish cash accounts in the app instead of waiting for ever in the lines.

Carnival cruise app

The so is bright, colourful and easy to figure out. It alerts you to fun activities and provides a map. You can order food, check menus and buy pictures. You can book excursions. And it’s free to get and use. It helped us a lot on our cruise.

The app and the experience

Everything was amazing. Excellent experience.

Love it

Very informative and easy to navigate

Works good

Good app. Works well on the boat to communicate with our teen. And being able to see what’s going on, on the boat is helpful too

Info at your fingertips!

Initially, I thought I wouldn’t like this app, but it was super helpful in so many ways!! I could view restaurant menus and hours, look up a venue or service on the ship’s map, ‘heart’ an event, which then sent an alert when the start time was coming up, etc.

(I DID also enjoy the paper copy though, so please don’t discontinue it! I loved taking that first look through it so I could easily scan for the activities I was interested in.)

Thanks for a great cruise, Carnival!
Show less

Hub app work could improve

Just got home from a week on Carnival. The chat worked good to keep informed of friends location. What could be improved is having audio notifications of new chat message. A beep or something so you don’t have to keep checking

Worth it

This app was essential for dinning and learning about the ship. The menu features were great as were the casino and account summary. The photo feature was also pretty cool where you could look at all of the pics they take throughout the cruise.
Only complaints were the notifications are poor as they don’t always notify you and the account summary wouldn’t update to reflect payments. Otherwise just get this app and the internet package doesn’t hurt either
Show less

Useful

Loved using the app. Was very very helpful. If I had any complaint it would be that if you are not in the app you will not get chat notifications although you’ll get other notifications. Hope that gets updated for future. Would also be helpful if those on your chat group could see where you are.
Show less

Alternatives to Carnival HUB