Leave a Review Bluestar Taxis.
Doesn't even work
Tried several times to book a taxi and it keeps saying not available at this time. Same applies when you try to pre book.KyleB555
This isn’t 1990 anymore
Removing the option to pay by card from the app? Is this a joke? Who is running this company?
Wouldn’t be so bad if any of the drivers had card machines and the ones who actually do would stop claiming they are ‘broken’
Hopefully Uber swoops in and takes max market share because this company is stuck in the dark agesShow lessRoss O'neil
Cancelled taxi
Shocking service. Ordered a cab one hour before requirement. 20 mins after due time, message appears stating they have decided to cancel the booking. Absolutely shocking service. Avoid and stick with Uber.Mikei8
App doesn’t work
I deleted an account a while ago due to the email no longer being in use. Since then the app will not work. It says the number is already in use and when I say I forgot my email and input my number they say the number is not tied to an account. The app is a broken mess.Witcher3y
Archaic taxi service
The app very rarely, if at all, books your taxi for the time you want.
If you’re lucky enough to get a taxi, they don’t accept card in 2022. Who still carries cash?!Jacob Westwood
Almost Perfect
A good app but needs a more positive way of entering time and date of when taxi is required
Clicking on “ASAP” gives the impression that you want a taxi now… but then you are able to select what you want
A button to amend time and date would be good
If you need to change timings you have to cancel your booking and start again, or phone them.
Like the tracking feature with the little car approaching youShow lessZedcar1
Absolutely pointless
You’ll book a cab, it’ll be confirmed on the app and it’ll never show up. The staff couldn’t care less if you have somewhere to be and you’ll miss a train or be late because of it - you’ll be lucky to get a ‘sorry’ from them.Wigan resident
Used to be good, now useless
This App used to be great. Easy to pre-book and pay for taxis. Now it is seems completely useless. Can’t seem to book from anywhere you are not physically at, cannot seem to book anywhere in advance and always just says nothing available now, whatever option you (try to) out I n. Such a shameHJ Le Roy
Buggy app
Choosing a time doesn’t work, I’ve had taxis arrive ASAP when I had chosen a later time, an hour early or in the middle of the night if they’ve been booked for the next day.Raen I.
Racist and not COVID safe
The company accepted zero responsibility for an extremely racist driver and didn’t give the customer any compensation, nor did they discipline the driver. They also don’t sanitise between customers and 90% of the drivers never wear masks. Terrible customer service.
Unhygienic, racist and terrible.Ehshananakajwbsn
