Leave a Review Nat Geo TV
Disappointed…
I love everything National Geographic, every since I was a kid I loved watching shark shows and snake shows. And I recently got a new tv, a Samsung tv, and I swear I tried for hours with the rest of my family to get the Nat Geo app to connect with the tv! But Samsung tv isn't necessarily a “tv provider” but I am subscribed to Disney and max and all of that stuff, and there is no way to stream from the app onto the tv! And now I just found out that they are getting rid of the app! So now I will have practically no way to watch the shows I love, very disappointing. Me and my family are dreading September 23rd.Show lessEmma.JB
Developer Response
Hi there! Thanks for your review! Locked content can only be played if you're signed into a supported cable provider. In regards to your other comment, as of September 23, 2024, the Nat Geo TV app will no longer be available on mobile devices and connected TV. However, all your favorite shows, specials, & live TV offerings are here to stay! If you'd like more information on where to find our content, please reach out here: https://www.nationalgeographic.com/tv/feedbackYou’ve lost this viewer
I’ve streamed National Geographic channel for years through my cable network. Lately I have to delete the app and re add the silly thing. For some reason it won’t acknowledge my cable provider unless I start from the beginning. I do understand that I could make my own account within the app but I’m tired of app providers selling my info. ( yet another way to make money off of me) This will no longer be a problem for me because I’m unable to watch the shows I used to stream. I work when my normal shows air on my cable network. Unless I purchase the additional streaming service ( even though I already pay for National Geographic through my cable network) I’m unable to watch the shows I would like to watch. Basically I would be paying for advertising for one channel to two separate providers. I’m done with National Geographic and also will not renew my subscription to the magazine. It was nice knowing you when you were more interested in imparting knowledge instead of making a buck. Edit. For some reason now I’m unable to access any shows through your app. I used to have to delete the app and reinstall the app to be able to view shows. For the last few weeks I’ve repeatedly been shown that you’re experiencing “technical problems” . No matter what I try, I don’t seem to have this app’s secret pass word. I wish the app was even half as good as the shows. I now call this Firetrucking National Geographic.Show lessPaminocala
Developer Response
Hi there! Thanks for your review! Locked content can only be played if you're signed into a supported cable provider. If you're signed in with a provider, try signing out and in again. If you still need some help, please reach out to our team directly so we can look into this further with you: https://www.nationalgeographic.com/tv/feedbackLAWLESS OCEANS
I downloaded the tv app to watch this the Lawless Ocean series because I heard a second season was dropping soon. Well, coming to find out Nat Geo sold the rights to Apple TV to air Net Geo content; which in return Apple has the audacity (to charge you $3 for each episode and $15 for the season for content that should 100% be free w/ paid subscription). Talk about unfriendly business practices to cypher ever penny from loyal paying customers. I’m starting not to see a reason for Apple TV. You would think with plans for a new season of Lawless Ocean to drop Nat Geo would want easy access to their best content, but nope.Show lessBrooklynLife
You’ve lost this viewer
I’ve streamed National Geographic channel for years through my cable network. Lately I have to delete the app and re add the silly thing. For some reason it won’t acknowledge my cable provider unless I start from the beginning. I do understand that I could make my own account within the app but I’m tired of app providers selling my info. ( yet another way to make money off of me) This will no longer be a problem for me because I’m unable to watch the shows I used to stream. I work when my normal shows air on my cable network. Unless I purchase the additional streaming service ( even though I already pay for National Geographic through my cable network) I’m unable to watch the shows I would like to watch. Basically I would be paying for advertising for one channel to two separate providers. I’m done with National Geographic and also will not renew my subscription to the magazine. It was nice knowing you when you were more interested in imparting knowledge instead of making a buck.
Edit. For some reason now I’m unable to access any shows through your app. I used to have to delete the app and reinstall the app to be able to view shows. For the last few weeks I’ve repeatedly been shown that you’re experiencing “technical problems” . No matter what I try, I don’t seem to have this app’s secret pass word. I wish the app was even half as good as the shows. I now call this Firetrucking National Geographic.Show lessDeveloper Response
Hi there! Thanks for your review! Locked content can only be played if you're signed into a supported cable provider. If you're signed in with a provider, try signing out an in again. If you still need some help, please reach out to our team directly so we can look into this further with you: https://www.nationalgeographic.com/tv/feedbackfails to load articles that are sent as notifications
I’m a subscriber of National Geographic and this app is VERY disappointing. I frequently get notifications of new NatGeo articles from my Apple News feed and when I click on the notification the app launches but the article doesn’t load. Developers need to spend more time testing. I’m on an iOS device with the latest version and the NatGeo app is current version. I don’t have any such issue with my other Apple News feed article - seems related specially related to NatGeoShow lessJim in Saint Louis
Developer Response
Hi there, thank you for your review! It seems there was an app mix-up when you left the comment! We are the Nat Geo TV app. For assistance with the Nat Geo TV app we can be reached here: https://www.nationalgeographic.com/tv/feedback If you're seeing any issues with the Nat Geo Magazine app's performance, we recommend reaching out to their Technical Support team at ngp.appsupport@natgeo.com.Great Content Plagued by Ads
❤️Love the content and would gladly pay for an ad free experience. 5 ad slots for a 30 minute program is a bit much. Maybe cut it down to 3? it would help the programming flow better and make me more likely to support the companies that are being advertised to me. 💰I’d also likely choose to frequent the Nat Geo app more often.
I’m very appreciative of your programming 🤩Show lessDBoz05
Worst Streaming App I've Ever Used
There is virtually nothing to like about this app. The "My List" functionality is buried, the app doesn't follow the standard "episodes are displayed in ascending order", instead, you have to scroll all the way to the end of the list to watch the first episode of a season. Series don't play if a new season starts. Menus at the top don't activate until you click, breaking with every other tvOS app where simply hovering a menu entry activates that tab. You HAVE to sign up for an account to have continuity across devices. But the worst offender by far are the amount of ads you have to sit through. Even with a PAID Disney subscription, the amount of ads is incomprehensible, Disney is just bilking us at this point. I'm breaking the cycle and canceling my entire Disney suite subscription on principle alone at this point. Absolutely horrific app, and even worse policies.Show lessX.Static
Some minor problems
Honestly, I love this app. I have been using it for a while and think it is amazing. However, I gave it a 4 star review because I am logged out of my account for absolutely no reason. So far it has happened 3 times in the past couple of weeks. If this issue can be fixed, this app would definitely be 5 stars.Show lessyaboychuck
Doesn’t not work
I have this app on my Apple TV and just spent over 30 minutes trying to get it to work. First of all it doesn’t work when you try to sign in with TV Provider. I deleted the app from my Apple TV, went back to sign in via tv provider and finally it let me click. After clicking “connect via provider” it took me back to “sign in with tv provider” and nothing happened, mind you this is after I deleted and reinstalled the app 3 times. Then I went on my iPad web browser and signed in directly from the NatGeo website I was able to log in. Went into setting looking for device activation and there’s nothing so I’m stuck watching via website. The app is a mess and does not work apple should remove the app from its store because it’s very misleadingShow lessThisissuperman
Developer Response
Hi there! Thanks for the review. Our Customer Support team would be more than happy to investigate the cause of those login issues you're seeing. We can be reached here: https://www.nationalgeographic.com/tv/feedbackGood shows bad streaming
This app is always crashing before a show is over and then you can’t get back to that spot without rewatching at least 15 minutes of the show... which I usually just shut it off at that time. This app needs a lot of work before it will get anything over 3 stars from me. I really just want to watch a whole episode of a show with no crashes!Show lessAndreashelane
