Leave a Review Nat Geo TV
High school project
For a major TV network this is a very poor excuse for an app. It’s EXTREMELY slow to respond to any touch features and can take a solid 5 seconds just to pause the show. It’s long enough to make you think it’s not working so you press it again and then it clears the screen of all features forcing you to start that all over. Now you’re 10-15 seconds past where you want to pause and looking at first rewinding before pausing.
And there’s no FF feature, which is incredibly annoying when you’re trying to binge watch a show and have to spend two minutes watching a recap of the episode you just watched.
I don’t understand why some network apps are so fantastic and some are like a 90s high school programming beta project. In 2019 it’s inexcusable to have network apps that are not top notch. Thankfully I don’t watch much on Nat Geo but this app makes me want to watch even less.Show lessFlashyJG
Developer Response
Hi there! Thanks for sending us your review. If you're seeing any issues with the app's performance, then we recommend reaching out to our Customer Support team through the in-app feedback form under “Help”. Once there, select “Feedback” to send them a direct message so that they can further assist. Make sure to reference your app review as well, so they can let us know you've been helped :)TV provider sign in crash
This app just updated on my device and just keeps spinning and resetting to access my fios acct. what I find ironic is that the instruction for how to sign off from your TV provider (which I was going to try in order to see if signing in again might solve this) gives very detailed, step by step instruction how to sign out-but the instructions direct you to menu options that don’t exist! Also navigation, which wasn’t great on the old version, seems worse here as there are few filters and labels.Show lessMihnvcs
Wonderful content ruined by constant ads
I love the subject material, the photography and the content. But,I just cannot get through the constant distraction of Ads that totally destroy the programming. Does anybody really believe that these ads actually cause you to buy or watch anything in particular. They just cause your brain to go numb especially when you see the same ad three times in a row. So sad, I had such high hopes for this channel. I would rather pay to watch these programs without ads and to watch them free with ads. Back to PBS.Show lessDcssteve
Lacking Diversity
Although many shows have diverse people and roles, the subject matter and story lines are lacking cultural diversity. I never really noticed when I was watching on tv but today I downloaded app and can clearly see this deficiency. Please expand, within app, the database of which I know National Geographic already has. For those really smart people, i am specifically referring to the shows or movies, and I am not referring to the animals or geographic territories.Show lessMr. Coral
What a joke.
So apparently some shows are truly free to watch, where you don’t need to sign in to your TV provider and input all your info. I saw 5 shows that didn’t have a lock icon. Yep, 5. And all of those were nothing I was interested in. Cute animals? Pass. How one woman will live forever? I’m good. Everything I was really interested in only had very limited access. That means, that while I could select an episode and start watching, I could only view a certain % of the total episode. For a 1:30:00 episode it was around 35 minutes, for a 44 minute episode it was around 3. Get commercials on it? Too bad, can’t skip, and it still detracts from your time. Utter waste of time. The Apple story about this app and the info the app has on its page are entirely misleading about what you can actually do with limited access. I wanted to like it, and I was so excited to see this app was a thing, but now I’m just kind of bitter and disappointed. Deleted after about 50 minutes.Show lessSellena42
Crashes on Apple TV
This has happened two days in a row, watching an episode and it will randomly bounce to the main Apple TV app icons (it crashed). Then close the app, checked for updates, and restart the Apple TV and every time you open it, crashes. The fix? Just delete the app, re-download, log back in, re-authenticate with hour tv provider and then it might work. If not repeat the steps and then it will probably work.
Please fix this, what a horrible app experience.Show lessKguy18
Too many ads and the update stinks!
I get it, companies need to make money and when it comes to tv that money is made through ads. I just don’t understand the need to place 5 or 6 ads for every commercial break. It’s ridiculous and most definitely not promoting anything when all I feel like doing is putting my device down during the break or (lately) just turning the show off. Thanks to the new update I can no longer stream forward and backwards through the show so if I miss something I’ve just missed it. You can’t even go forward or backwards by 10 seconds! If I choose to start the show over to see what I missed I have to sit through all of the ads again as well. Plus, the update now cuts off the last minute or two of the show so I never see the conclusion of the episode. All of these issues just seem to make the experience worthless. I love nature shows, but for all of this new trouble I can just go watch some documentary on Netflix instead without all of the issues.Show lessSpider crazy!
No longer Quality Shows
I down loaded the app and was shocked how it had changed. 4 straight minutes of ads every 10 minutes. Instead of a charge to view they want access to your cable provider? That’s private information. Why would they think they are entitled to it? Just like the magazine, which I had for years........less content, lots more ads and opinions instead of articles and photos. Another good thing gone bad because of rich people wanting to get richer and spread propaganda.
Goodbye National Geographic.......time to bury your carcass.Show lessSteelOvaries
Login login login
I downloaded this to watch Free Solo on demand on my Apple TV rather than wait for the rebroadcast, and I am pleased that the app allowed me to do that via my tv provider account.
I am displeased that the app made me log in repeatedly to watch, even though I used the app on consecutive days. I had to log in again once every day, and it even interrupted me in the middle of a show I’d been watching, even though I was authenticated 25 min earlier when I started watching it.
I am also very annoyed that the app requires you create an account with them in order to resume watching a show at the point where you left off. The app clearly remembered where I was, as the progress bar on the thumbnail of the show advanced each day, but it refused to let me resume unless I created an account with Nat geo AND allowed them to send me promotional emails. No thanks, I just made rough guesses where I left off.
The experience using the applet tv version of this app was so poor that now that I’ve watched the documentary I was interested in I’m going to delete the app. There’s just too many hurdles in the way of making this a good viewing experience.Show lessLoudgazelle
Ruined by greed
This is a well-designed app ruined by deceptive marketing and greed. After it is downloaded, all its shows are available for free viewing for a couple days. Then, without warning, it requires a login to the person's TV provider, a kind of paywall. That's not unreasonable if it were announced upfront, but here's the worst thing: if you have the channel as part of your TV package and log in successfully, many many shows may still be unavailable (in a nontransparent way except clicking them one by one) because of something like "your TV provider has not made an agreement with us for this". In other words, Fox got greedy and wanted an extra fee and the TV provider refused to give in to the blackmail.
My father, in his 80s, loves this channel and was excited to get the app so he could also view shows on his iPad. In the end, he was frustrated and sad and we ended up deleting the app.Show lessprof500
