Signup issues
The whole process for signing up is just broken. I spent over an hour between two devices - first just getting registered as a user. Then trying to start a free 30-day trial of the Business user - the billing system… my card expires in 2029, yet for some strange reason, the only years I can select from begin with 2016 and end with 2026.
So I tried an older card that expires this year. That seems like it should work, right? Well, once I get all the way through that whole process and click the submit button, the page just loads for a few seconds and then nada. Like I didn’t even try submitting.
I don’t know why it’s such a painful and extremely difficult process, but all I know is that this was my experience. I was really looking forward to beginning to use this utility. However, this whole process makes me second guess if I can really trust housing my data here or not.
So I tried an older card that expires this year. That seems like it should work, right? Well, once I get all the way through that whole process and click the submit button, the page just loads for a few seconds and then nada. Like I didn’t even try submitting.
I don’t know why it’s such a painful and extremely difficult process, but all I know is that this was my experience. I was really looking forward to beginning to use this utility. However, this whole process makes me second guess if I can really trust housing my data here or not.
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Great service, poor app.
The Share feature appears to capture websites, but silently fails. The browser is worse than just using chrome. M wondering why I need to keep the app on my devices anymore.
full of bugs, any chance of a safari plugin instead?
full of bugs, any chance of a safari plugin instead?
I’m tired of being ignored by diigo’s “priority support”
This will be the third time I have been ignored by diigo’s support team. I have been a paying customer for two years under two separate accounts but I will be changing that to their free offering going forward. I’m not going to pay for something that I’m not receiving.
Awesome
I’ve been using it for years and love it!
App delay after saving is too long
I love almost everything about this app, and have been spreading it to my friends, but the one thing that drives me nuts is the long pause after I save each bookmark. It hangs on the “Saved” alert for far too long. I frankly don’t care that it was saved. I only want to know when it was NOT saved for some reason. And I’d happily accept the risk of a save being rarely lost just so I don’t need to stare at that “Saved” confirmation.
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Slow browser but great web highliter
Slow browser experience...Am on an iPhone 12 Pro. Who wants to use a slow browser these days? Non starter, sorry. Fortunately we can use Safari (fast and private) along with the Diigo share sheet to bookmark and tag. There is an unfortunate bug which prevents you from jumping to page annotation from the share sheet but you can get around it by opening the Diigo app yourself (you will have to endure the Diigo browser home page and then head to your library and finally reach the bookmarked page you want to highlight. My criticisms aside, I am a satisfied Diigo customer: - Diigo is a fantastic tool for highlighting the web, but using Diigo on IOS is currently subpar in my experience. And, there is no evidence at all over the last year that progress is in the works (Crickets…)
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I don’t know
It fails to signup.
they hardly update this buggy app!
Diigo used to be good but now it fails to keep updating, leaving its app full of unsatisfying features...
Essential
I use it every day for school and personal bookmarks and excerpts. The tagging is the perfect way to sort. Can’t live without it.
