Leave a Review Ukrainian FCU Mobile
Used for years
It’s definitely getting improvements along the way, I don’t remember the last time I’ve visited the UFCU website I do it all mobile. Easy to useTorBoi101
Face ID does not work!
IPhone 12 Pro Max, iOS 15.5.
Face ID is not available now I application!
Not possible to find it in settings of application or in phone settings to turn it on/off.Iza-Bu
Credit card payment problem
I like this app, but when I was on android smartphone, everything was great, now, I’m on IPhone, and I still love this app but can’t open my credit card page. You need to fix it!!!yukrndjis
Needs a lot of work
It does not easily differentiate between deposits and withdrawal amounts. Mostly my issue is that it is hardly mobile friendly. Yes it’s an app, but that is the extent of the mobile friendliness. Password required every single time, no Face ID or Touch ID, after the password you have to do your security questions every single time! If I had known that I would have put short answers. You can easily transfer between accounts, but I do Uber and I cannot do express pay, it was rejected.
-Thank you for answering. However, I got rid of Ukrainia FCU. Every weekend, if I bought anything you took the money AND held the reserve. Anything, debit or credit bought after 6 pm Friday. God forbid it’s a holiday weekend. $3 or $600, you took the money and reserved it. I had to call the bank so many times they knew my voice. HORRIBLE experience!Show lessLaLenaY
Developer Response
Thank you for your feedback. Fingerprint ID / Face ID authentication is available through our mobile app on supported devices. Once logged into the app select "Mobile Services" and then "Manage Fingerprint / Face ID". In addition, but separate from the mobile app, we offer digital wallet through Apple Pay, Samsung Pay, Google Pay, etc. Easy to set up and sync with a UFCU debit or credit card account for contact-less, cashless purchases. Uber riders may use Apple Pay to cover their transit expense. If you have other comments or concerns, you may call (877) 968-7828 and speak with one of our Member Service Representatives.Awesome app
Could not believe to see that this app has less then five stars. Дуже класна апп! And if there are some things to improve, come on Ukrainians!!! Write it! Suggest it! But leave 5 stars! Дякую!Serhiko
Developer Response
Thank you for the wonderful rating and review! We are constantly making improvements and are implementing new releases of the app more frequently in order to provide enhanced service to our mobile users.Constantly crashes before session expires
Beware. Make sure you log out of your session before closing this app. Otherwise the session will get hung and cause an error not allowing it to open again. Reinstall necessary. It would be nice if IT team would see this message and fix the bug.Atgtechs
Developer Response
Thank you for your feedback. We are aware of the issue and have prioritized the fix for the next mobile release. The 10.0 release has been fully tested internally and contains a fix for the iOS 14 crashing affecting iOS users. As a result of addressing the said issue we have accelerated our standard app deployment time frame to launch the new app within the next week.Rwally slow
It takes eternity to get in sometimes, no face or touch id, continuously changing passwords, too complicated pw makes the application almost not accessible!!! You never know what is going on at your account at UFCU!!!SergiiSechka
Developer Response
Thank you for your rating and review. Please note that we take the security of our members' accounts and information very seriously. Fingerprint ID / Face ID authentication is available through our mobile app on supported devices.:(
Where is fingerprint authentication ?ддт...
Developer Response
Thank you for your rating and review. We have Fingerprint ID / Face ID authentication available through our mobile app on supported devices.No fingerprint authentication
There's is no fingerprint authentication like it was stated within the release notes. Also all other banks improve their design over time. This app still the same since its release.TPPAL
Developer Response
Thank you for your rating and review. We have Fingerprint ID / Face ID authentication available through our mobile app on supported devices. In order to enhance our mobile services we implement periodic bug fixes and other app improvements as necessary.Basics
I was hoping it would allow me to view my credit card transaction, see my statements, and allow me to pay my monthly bill without having to go to a computer but unfortunately it's has only the bare essentials which I find disappointing...V A S I L I Y
