Leave a Review Christian Mingle
Love the site; App not so much.
I don’t know what you have done with the app in the last several months, but I am having issues (I’m not the only one). First of all, I was chatting with someone when the app began to freeze. She noticed it, too. We both had to close the app and restart it several times during the course of our chat.
Also, what is the deal with the profiles on the app and their About Me section being cut off? Mine is cut off, too. I can’t even see the complete bio on my preview page. There is nowhere to click on the About Me field to see more of what people wrote. You can on the website, but not the app. I know as a modern day person that folks prefer apps to mobile websites. That being said, if I find that I cannot learn more about a person I’m interested in (and believe me, it’s especially hard when they cut out mid-sentence and I cannot read the rest) when using the app, then I’m going to move onto the next profile. Since all profiles have the same format, then I know that I may be less able to meet that special someone.
I noticed recently updated your app. Updates to your app should IMPROVE the experience, not make it WORSE! If I’m going to spend between $105-$150 of my hard-earned money on a 3-6 month subscription, I should have a great app experience.
This needs fixing immediately if you want to continue receiving my business.Show lesscrucifide2013
Not Impressed, Don’t Waste Your Time or Money, Very Unprofessional
I just set up an account and right off the bat had issues. I was not able to upload photos. I contacted help through their help page, and they were very quick to respond and get the issue fixed. I also decided to add a 6 month subscription, but then realized there were only two matches within my parameters...very frustrating...so I widened the area for the search and still only had the same two. Right then, I cancelled the auto renewal and I am now trying to get a refund through their help page. Currently have waited 30 mins. from my initial message. The wait time for a response with the initial message about the technical issue was 6 mins. Very frustrated that I am not able to get ahold of anyone. Extremely unprofessional in my opinion. Don’t waste your time or money.Show lessHannah49899
Truly Terrible
I almost never write reviews unless something is very great or very terrible and this is just playing with your emotions and money. I thought it was way to expensive to pay for the premium but it was the only way to get anything done so I bought it and oh boy am I disappointed. At first I got only a few matches at all. I widened my search criteria to as far a I would allow and there are still only a few dozen people. All of the people my age haven’t been active in months and the very few who are active don’t respond. Most of the incoming “requests” are from people who are 40-60 years old. I’m 24. When I talked to support about this their response is to be more open. I don’t know what would they live in but last I checked it is not normal to date someone who is as old as my grandparents or even my parents. The app may be fine if your older but there is no one active below 40 likely due to the outrageous prices. If I see real activity, I change my rating. Until then, this rating is a solid 1/5 stars
Edit: I found out that my birthday was changed so that my age was 50 but I did not do this. I changed it back to 24. I am still getting requests from people much older than me though. I was able to spark up at least 1 conversation so far so I’ll give it 2 stars for than but most people my age already passed me by as they saw my age was 50 so they ignored me. I feel like the app has the right idea but has problems.Show lessMr.Nuke
Yes but also no
Well designed, God focused set up is definitely a plus, beats out any of the other dating apps especially Tinder. The biggest caveat is the expensive price tag. $50 a month is a lot, the free version leaves little to no opportunity to do anything more than look at potential matches. Making text communication a premium only feature makes it where you have to pay for it to do any actual good for finding a relationship. My experience in my area probably isn’t the same across the board, but almost all my top matches were not active in the past 1-2 months. I couldn’t find anyone in my area that were a high percentage of comparability that were online in the last month. Dead user base due to expensive price? No one viewed my profile, maybe I’m boring idk, but I at least expected one, maybe two, hopefully 3, Gotta have options right? Not knowing how long the search could take, I don’t want to commit to buying it monthly just to get a chance. $5-$15 would be more fair. I’m recently divorced at 21 and looking to move forward with my life. Looks like I will be doing it the old fashioned way. Carrier pigeons...Show lessMrLegoElite
Customer Service ?? Lol
Lol customer Service appears to have been working for Satan , because I have had to pay twice now. I have to collect the first refund through my bank since, Satan’s customer service team doesn’t work for CM. They after 10 days have never acknowledged 1 email I’ve sent , their have been 3 so far each time I send a copy of bank statement with the charge on it. But I’ve just given up hope 1 of my emails came back undeliverable when I sent through my email to website at bottom the the email they send if you have concerns or question lol.
Undeliverable it’s cause customer Service is in Hell!Show lessutahby11
Too expensive for the service provided
Firstly, $50/month is way too expensive to have someone pay when they’re new to the app. And the 6 month subscription although cheaper ($25/month) HAS TO BE PREPAID! And if I'm a new user and don’t know if I will even like the app and pay the $100+ for the 6month subscription cuz I wanted a cheaper monthly rate but ended up hating it, I’d be losing so much money for nothing! Or if I find someone I actually want to date in that one month and then I still have to pay for 5more months of subscription? For what? They should offer a lower per month subscription rate that doesn’t have to be paid ahead otherwise this service isn’t worth the price. That is just unreasonable. If the monthly rate (at least for new users) was cheaper I would consider subscribing, but $50 per month is just ridiculous.
Secondly, the app broke. It signed me out after I logged in on my computer and I cannot re-sign in. When I attempt to sign in (using fb because that is how I created my account) it makes me create a whole new account, so now I can’t even use the app which is pretty messed up if I had actually paid the $50 subscription fee.
If the service was less expensive for per month rate I can see myself giving it more stars even with the broken app, but at the moment the price does not reflect services rendered.Show lessAlesya94
Horrible user interaction
I’ve called them about these issues but it seems very clear that they will not reinvest into their app software. Both iPhone and iPad apps crash while messaging, pages on the apps and the web platform take forever to load. I imagine volume and traffic has been crazy during Covid but I believe it has revealed how bad their infrastructure is. It is also plagued with a lot of fake matches. It takes more effort to sift through the fakes than it does finding a real match. Also, their customer service is through a third party. They are very nice but are limited in what they can actually do about real problems because of the company’s lack of reinvestment. They threw a free week onto my 6 month subscription for my troubles but that doesn’t fix the problem. It’s also insufficient. I will never subscribe again unless they fix these very immediate critical issues.Show lessbigchief019
Not worth it
I wanted to invest in myself and finding someone so I decided to go ahead and pay for this. I feel I was duped into getting premium as I had no idea there was a basic option. Maybe it was bad research on my part, but not being savvy with it it led me to just premium which is very expensive for nothing that special.
The app itself doesn’t work great. When I’m on the main page it shows the same person’s picture for multiple profiles when scrolling down. Glitch or something but this happens every time I close and open the app.
Also, it will not allow me to send pics in the messages. Most of the time it does nothing when I hit “send picture,” but one time it sent the pic over 20 times because I kept hitting send but the screen was not doing anything.
I have deleted and re-downloaded the app many times, it does not help. I have tried to call but they are always closed because we are in way different time zones so I just gave up calling. I also sent in a ticket regarding this issue and have not heard anything back.
Also, I haven’t had one guy on there mention God or any type of faith to me so what’s the point of being on a Christian app? I can go elsewhere for these same type of guys and not have to pay. Majority of people on there are in a different state. There are like 10 people or less I have seen in my state of Nevada. Sad.
Overall, waste of money and will not pay for it again.Show lessshayshay1111
Too Buggy, Poor Feature Set
There are more bugs in the app than are worth tolerating. They make for difficult and slow browsing. There are also basic features that are missing.
-User Profile photos don’t load with the correct profile whilst browsing
-Read Receipts (a premium feature) don’t work (everything is marked as read despite the user not having been online)
-‘LookBook’ search view continues to present the same profiles over and over despite my dismissal
-You can’t view the profile of someone that has sent you a smile w/o being a subscriber, but you can on their website.
-‘Match %’ view has presented the same list of profiles in the same order for over a month. Many profiles of which I’d like to dismiss but can’t, and the list also includes users who haven’t been online for over a month.
I was a paying subscriber for a month, but chose not to renew in large part due to these deficiencies.
I contacted support about many of these bugs early on but heard no response, and the iOS app hasn’t been updated in over a month. So it is clear that their development team aren’t prioritizing getting these fixed or making incremental improvements to their platform. Hence the negative review.Show lessuberratsel
Not A SAFE Site!!!!
This may be something that only happened to me, I don’t know! But, on more than one occasion, in the single month that I subscribed here, my account was hacked, TWICE!!!!!! I had finished all of my settings, and, maybe two weeks later, I not only see some lousy unknown mans photo where mine was, but I’m discovering that all of my inputted settings about everything, from my short bio, to my occupation, about kids, education, you name it, were all changed to someone else’s! And my woman choices were changed from 20-45 years of age, to a bunch of ugly old wrinkled dowagers and battleaxes up into their 80’s!!!!!! After a phone call and finding I had to reset everything myself, plus, one-by-one, delete all of the Viewed Me, and, that I supposedly, Liked or Smiled At, I steadily set out and deleted them all, even tho there were more than 2000 of them altogether! Well, I come back on here now, the day before my single month subscription ends, and find the same theft/robbery is occurring, so, my decision is made, AND I WOULD SUGGEST THAT EVERYONE, TO BE SAFE,AND NOT GET HACKED TOO, DO NOT USE THIS DATING SITE, UNTIL THEY MOST VASTLY IMPROVE THE SECURITY OF THIS DATING SITE!!!!!!!! At least I may have found my Wife on here, tho I won’t know for two weeks yet! But, if not, I don’t know what site I’ll use, anymore!Show lessBruce MacFergus
