Buyer beware: “7 day free trial” is a scam & no prorated refund when you call them out on the scam
BUYER BEWARE: the “7 day free trial” is a scam & they no longer offer a prorated refund when you call them out on the scam. You must cancel 24 hours PRIOR to the end of your 7 day trial or they charge you, and they do not send any reminder correspondence. I failed to do so because I assumed I had the full 7 days, as advertised. When you reach out to customer for a prorated refund, which they did for me in 2023, they claim to have updated their refund policies and no longer offer refunds. I only chose to try the “7-day” free trial a year later because they locked my previously planned trips and I was hoping they had improved some of the things people were complaining about in 2023… shocker, they raised the price, secretly changed their refund policies and membership tiers, and then baited customers whose trips were locked into a new 7-day trial after having fixed NOTHING and then secretly charge them 24 hours before the advertised 7-day trial was up. Talk about shady!
This app is absolutely unsatisfactory and terribly hard to use. Not user friendly whatsoever. It is beyond disorganized. Please do yourself a favor and avoid at all costs! It’s not worth the money and do not get baited into the “free” trial.
This app is absolutely unsatisfactory and terribly hard to use. Not user friendly whatsoever. It is beyond disorganized. Please do yourself a favor and avoid at all costs! It’s not worth the money and do not get baited into the “free” trial.
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Response from developer
Hi, We're sorry that you did not cancel your trial within the 7-day trial period if you did not wish to be charged for your membership! We are happy to help you use your membership for this year. If you are having any issues using Roadtrippers to plan your trips, please let us know!
