I’d rather be IN a sling than try to use Sling
Every time I go to watch the World Cup something on the guide is wrongly advertised/ labeled and I can’t watch the games. I will go out of my way in every town, on every street, in every restaurant, in every home remodeling expo, in every pool supply shop, in every discount tire waiting-room; to make sure no one I meet uses this app. I’d absolutely recommend people hold their ear up to their neighbors wall to listen to what happens in the games rather than even bother trying to watch through the app. It will be an infinitely more enjoyable experience. I think I’m going to throw my computer out of my window if anyone would like to come watch that instead of trying to watch something unsuccessfully on Sling. I just finished tearing out my hair and I think I’ll start sawing my limbs off now. I’d rather watch my own birth on tape than use Sling. I’d rather watch YOUR birth on tape. I’d rather hold my hand in a tank of piranhas than hold my phone trying to watch Sling. I’d rather swim upstream in lavaflow-without a snorkel. I’d MUCH rather swing from a tree by my own nose hair than try to watch Sling. This has been therapeutic. I actually feel better. My mind hasn’t changed though. This app is pure, unadulterated, uninhibited bungholio.
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New Sling Interface
The new Sling interface is terrible, the previous one was much better. The fact that you can no longer clear out the Continue Watching list, as you could under the old interface, makes this new interface not user friendly. The old interface would clear out all shows in the Continue Watching queue, which in itself was lousy, it should have allowed the user to remove individual movies. But the new interface does not have the option to remove a show, any show, from the Continue Watching queue.
Like the developer doesn’t realize..or doesn’t care, that I might watch something for a few minutes and decide I don’t want to watch anymore of it and have NO desire to continue watching it. Now, this new interface forces one to fast forward through the show to get to the end to remove the entry from the Continue Watching queue. And even that can be a pain as they force one to watch ads by disabling video controls during the ads so you can’t fast forward past them.
You should return to the old interface as this new one is NOT an improvement, it’s a step backwards to something worse.
Like the developer doesn’t realize..or doesn’t care, that I might watch something for a few minutes and decide I don’t want to watch anymore of it and have NO desire to continue watching it. Now, this new interface forces one to fast forward through the show to get to the end to remove the entry from the Continue Watching queue. And even that can be a pain as they force one to watch ads by disabling video controls during the ads so you can’t fast forward past them.
You should return to the old interface as this new one is NOT an improvement, it’s a step backwards to something worse.
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Roku App has lots of bugs
I am a subscriber and use my Roku for access.
When I’m on the Home Screen and scroll right to view “My Channels” I rarely get to the end of my list before the sw resets and I’m at the start of the list again. And to make it more annoying is the sequence of the list is reordered. So it’s not like I can quickly scroll back to where I was and see what’s remaining.
Sling app seems to always crash or close after a few hours. Maybe this is intentional. It’s annoying when I’ve been binging shows.
Please add a function to enable the deletion of shows in the “Continue Watching” list. It saves shows that I may tune to for a second but I’m not watching. Not sure how this algorithm works but it needs to pick shows that are tuned in for longer than a minute.
Several updates ago, the fast forward and rewind function was changed. I find the current state to be very variable in speed. Not smooth at all.
Once a channel is selected everything seem to work ok. If you ignore the app resetting or closing several times a week.
Lots of issues but the cost is low so I guess that’s the trade off. I would not pay any more for this product at the current performance level. If the price goes up I will definitely switch to another provider. So for now I will put up with these few bugs.
When I’m on the Home Screen and scroll right to view “My Channels” I rarely get to the end of my list before the sw resets and I’m at the start of the list again. And to make it more annoying is the sequence of the list is reordered. So it’s not like I can quickly scroll back to where I was and see what’s remaining.
Sling app seems to always crash or close after a few hours. Maybe this is intentional. It’s annoying when I’ve been binging shows.
Please add a function to enable the deletion of shows in the “Continue Watching” list. It saves shows that I may tune to for a second but I’m not watching. Not sure how this algorithm works but it needs to pick shows that are tuned in for longer than a minute.
Several updates ago, the fast forward and rewind function was changed. I find the current state to be very variable in speed. Not smooth at all.
Once a channel is selected everything seem to work ok. If you ignore the app resetting or closing several times a week.
Lots of issues but the cost is low so I guess that’s the trade off. I would not pay any more for this product at the current performance level. If the price goes up I will definitely switch to another provider. So for now I will put up with these few bugs.
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Terrible customer service and surprise billing
I have been a Sling customer for a couple of years and was happy about the service until about half a year ago. I only subscribe to their world sport package so I can watch soccer games on BeinSports. About four months ago, I lost access to my subscribed channels despite I still have 6 month left on my subscription. I contacted Sling numerous times for this issue. All their agents acknowledged the issue but none of them was able to fix it. And every time when I contact them, they ask me to log out log in numerous times and on all my devices. It was a gigantic waste of time! Last week finally someone realized there was an error in their system and finally fixed it. Now I have access to BeinSports again but I’ve already lost 4 month. They refuse to do everything about the lost time, of course! Three days later I found on my credit bill that they actually charged me an extra amount for a new subscription. Not sure if anyone can find a worse service than Sling!
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Very glitchy, unreliable, lots of ads
We recently downloaded sling as an alternative to cable. I am a big fan of watching shows on demand and I am initially disappointed by the lack of episodes available for the shows. It looks like there’s a lot to offer by seeing the shows, but once you see the amount of episodes we kind of felt a little put off. Additionally, the shows are constantly buffering, constant ads throughout, and when there are ads, the episodes skip through so a 20 min show is really like 10 minutes of the actual show and another 10 of ads. If I try to rewind it to see the parts it skips over, it makes me watch more ads and will crash. It doesn’t cast well to the tv and we have the app installed in our other television and it is a little bit less glitchy when watching “live” tv, but the on demand is still not that great. Additionally, we cannot watch live football even though it says we are supposed to. Going to have to look into other services, this has been pretty disappointing because it just looks so so promising and good on paper.
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Download failures & crashes
I’ve used this app for years. It’s good when it’s working right but it does crash on multiple occasions since I’ve had it throughout the years. You can be watching something then all of a sudden it takes you back to the selection of options to choose from again or you’ll have to restart the app. Lately I haven’t been able to watch on my fire stick for a couple of weeks now. I restarted & cleared cache multiple times, restarted app & firestick multiple times and uninstalled. I’ve been trying to reinstall for a couple weeks now and it gives me a download failure error. So now I can’t even use the app. It works on my phone but not my tv where I prefer to watch it. All other apps work fine on the firestick so idk why this is the only app that isn’t. However I pay too much money monthly to have these issues.
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Fraud
I had bought a package.
Channels are not working. Some Channels have a permanent display that it will be released to the device soon. Others just go blank. I called the Customer Service on day one and was told that their team is looking into it and someone will call back. No one reached out for a couple of days and I contacted again. Next time they mentioned that a tech ticket was opened. The fourth time the customer service was not sure when the ticket was submitted. When I talked to the manager, I was told that it is a modern day streaming service and if you are not able to watch it then its your problem. I paid for a service then I should either get the product OR be provided and ETA for rectification OR extend the service for that time frame OR reimburse my money. The manager was rude and simply said they can do anything. Today after days of calling the service is still not there. I have cancelled it. I have never had this kind of an experience in United States. Sheer Fraud & cheating.
Channels are not working. Some Channels have a permanent display that it will be released to the device soon. Others just go blank. I called the Customer Service on day one and was told that their team is looking into it and someone will call back. No one reached out for a couple of days and I contacted again. Next time they mentioned that a tech ticket was opened. The fourth time the customer service was not sure when the ticket was submitted. When I talked to the manager, I was told that it is a modern day streaming service and if you are not able to watch it then its your problem. I paid for a service then I should either get the product OR be provided and ETA for rectification OR extend the service for that time frame OR reimburse my money. The manager was rude and simply said they can do anything. Today after days of calling the service is still not there. I have cancelled it. I have never had this kind of an experience in United States. Sheer Fraud & cheating.
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New Changes Less User Friendly
I have subscribed to Sling off and on for the last 5 years and though I like the service generally I hate the new interface! The greatest advantage to Sling over it’s competitors apps was that you could search the guide at the bottom of the screen while watching something without disrupting the continuity of what you are watching. The new interface, however, makes this very difficult. It takes forever to scroll through the grid guide because of ‘visual enhancements’ to schedule data and now half the screen is filled with visual content (on Apple TV) that is redundant and unnecessary. Please return to your standard TV Guide-style grid and get rid of all this extraneous content. Also, make it easier to switch back to the last channel you watched. And, keep the guide preference (All, Favorites, Movies, Sports, etc.) locked until manually changed by the user. I am constantly having to move between screens now just to see what else is on. And, sometimes I lose streaming while trying to check to guide (which never happened with your easier, more stream-lined and more user-friendly older app). Change is NOT always better! And, if something is NOT BROKEN, DON’T ‘FIX’ IT! You had the best streaming app for user-friendliness and accessibility and you screwed it all up!
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False advertising
Sling tv advertises that they have the movie “Malignant” when I couldn’t find it I asked for a refund. An agent told me they could help me with that, then asked why I wanted a refund. When I explained the situation they looked in to it and I was told I needed. To get the “con tv” channel. Sense I wanted to see the movie I decided do that. After spending more money on the con tv channel I sat down to watch the movie only to find out that the movie that played was not the movie advertised. Different actors, different story, they just threw the cover are from “Malignant” on a different movie and falsely advertised ad having it available. When I tried again talking to a sling tv representative I was told they don’t to refunds, and beyond that he said that it’s not there fault that their con tv channel was Mis advertising the movie, and do was sling tv. Now not only did I not get the refund I was lead to believe id get from the first agent but I also spent more money on the channel the told me I’d be able to watch the movie on. Most important though sling tv is false advertising “Malignant.” How many other movie do the advertise falsely? How much money do they get from people because of these false advertisements, and then just say, nope no refunds? How much money is the actual movie “malignant” (and probably other movies) missing out on because of sling tv’s false advertising?
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A couple of things…
Well I have to commend you all at the recent improvements. Much appreciated. Better functionality overall. Would like to see a timestamp on all future recordings. Sometimes it is difficult to know when the will air or has aired. Currently if I stumble across a movie that I would like to record from the beginning I can’t search in the future to fine an opportunity in the future. It only lets you find and record what’s currently airing. If it’s already started or halfway through there’s nothing you can do other than search the old fashion way scanning day after day until you find it running again. Please fix this. It’s very frustrating. Also would love to be able to change the channels on my tv using the sling app on my iPad. Or start watching on my iPad and easily switch to the tv via the sling app. Please put the station the show is airing on in the caption.
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