I really love the idea of this app however I have to say after using it twice i will never, ever use it again. First off the interface of the app is extremely clunky. It crashes, hangs and freezes quite often and looks like it is in desperate need of an update in design and functionality (eg when your book a cab you can’t see the location of the driver despite this being standard on ride sharing apps).
Once I used the app to get to the airport: be warned they recommend booking four hours ahead and after using it once I could understand why. Obviously as a ride sharing app you expect to go out of your way a bit but the pickup I had was in a completely different part of town which if you know London traffic means you will spend hours in the car before you set off anywhere close to the airport.
The 2nd time I tried taking it when I arrived at the airport. Waited 45 minutes and decided to cancel even though was told repeadedlet by customer service a cab is on the way...
You are better off taking the tube!!
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ricky10089
debs whiters
Dave76886